yamibuy return policy

Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. If you are not familiar with the product, we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. We use dedicated people and clever technology to safeguard our platform. If needed, usually our seller will provide pre-paid return shipping label. Due to delayed report it is not eligible for return. Thanks for warning us. or in the USA ??? Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. We will help contact our seller for refund. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. If you are used to amazon customer service do not expect it from here. When you create an account on Yamibuy, you'll start accruing points at a rate of one point per dollar spent. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. If you receive products that is defective, damaged, expired, or have quality issue, you may request to return the product within the allowed return period. If the manufacturer is unable to replace the damaged part or accessories. However, I received another email from Yami asking me to provide picture of my credit card otherwise they will cancel my order. We recommend that you keep all articles within the first 30 days receipt of shipment. THEY WERE NOT. It goes against our guidelines to offer incentives for reviews. If product is damaged due to personal reason. Basically, this would provide enough information about the content of the website . If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Its quite easy to use a sourcing agent. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Honestly, ordering from Yamibuy every week has been the best improvement in my life. They offer products from Japan, Korea, and China. What a weird asking? Shipping details is listed on the product pages. Yamibuy is by far one of the fastest shipping grocery stores. Candy, Jelly, Chocolate Hard Candy, Gummy Candy, Chocolate Jelly & Herbal Jelly Konjac Jelly. Do not buy from their third party sales, they suck, super slow shipping. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. You should expect to receive your refund within 1-2 months. please stop using the product and seek medical attention immediately. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Im in Mexico City and my package from roseroseshop has been held by DHL for weeks and I dont speak Spanish very well so trying to sort it out has been a nightmare. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. Please check the details of your order carefully before placing it. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. You can get free shipping on Yamibuy orders over $50. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. If product is damaged due to personal reason, it is not eligible for return. If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. Yes, you definitely should. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. We apologize for any inconvenience. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Press J to jump to the feed. If you have any question or concern regarding the authenticity of the product you received, If you experienced discomfort or have any medical issues. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. Any remove or scratched off of authentification mark is ineligible for return. Thanks for sharing your experience. Yamibuy Return Policy. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. I didn't realized they have an option to order from Japan. I placed an order from yamibuy Japan fulfillment center. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. Other categories of products can be redelivered. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Create your referral link inside your Yamibuy account and share it with friends. All returns must have an RMA number. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return.Yamibuy Customer Service: Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. I cannot believe how high it is! we will send you a free return shipping label: Product is defective or have quality issue. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. or is in unsellable condition due to customer tampering. Be aware guys just take screenshots of all your purchases! Refunds will be issued upon completion of inspection of your return. I've purchased from Yamibuy domestically with no problems. Yami Marketplace. Then ship the products to your preferred location. Press question mark to learn the rest of the keyboard shortcuts. Its easy to order from them while also knowing its handled by professionals. In fact, they have a wide range of different types of alcohol. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Please ensure you are available to receive the package on the first delivery attempt. Dont go to another Asian grocery store, itll be wasted time. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. One hundred points equals $1 on Yamibuy. I should probably just have them send it back at tots point. Here are 8 tips for writing great reviews. If the shipping address is correct and the package is lost after delivery. Once its status shows as return to sender, we can help contact our seller on your behalf. Due to delayed report it is not eligible for return.4. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. and request for a return within the return period. The only downside is that they dont ship to the UK and Canada. Any returned product that is damaged through customer misuse, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, if the product is damaged or have imperfections, If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. Also it's ridiculously overpriced on almost everything. Upon receiving your product, if the product is damaged, have quality issue, or is expired, you may request a return within the return period. please contact Yamibuy Customer Service. Inventory information and delivery speeds may vary for different locations. Unethical business behavior! Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . Is Yami's such request even legitimate? Cancel Order When you say Yamibuy "domestically" do you mean within the US since theyre in California? Due to food safety, baby formulas are no eligible for return. Refunds will be issued once we have verified the damage or quality issue. Select the return policy you want to add an exception to. Return Policy. Yamibuy is indeed a reliable and legitimate store. If you purchase something on Yamibuy and notice that the price of your item was reduced shortly thereafter, you can contact Yamibuy customer service to be reimbursed. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. Priority shipping charges selected at checkout are non-refundable. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Are you looking to order from Yamibuy and are wondering if its legit? Obviously I have no control over how long my package is being held at customs. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Shipping to Alaska and Hawaii is $29.99. If you are returning the product due to personal reason. Request one from Yamibuy, Have questions about coupons on this page? Alex Zhou founded it in 2003. Some products may have different policies or requirements associated with them. it is not eligible for return. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. you may request a return within the return period. Home > Beauty > Is Yamibuy Legit and Reliable? Copyright 2009 - 2023 NextGen Shopping, LLC. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. Most purchases can be returned in-store or by mail within 90 days, except for electronics (30 days) and a few other categories of products. Phone: 1(909)-348-0620 ext.2707 those balance will be refunded first then the original payment method. We apologize to hear that there is a problem with your order. We understand your concern very well. ), UPS and DHL are the worst shipping companies. Upon completion of inspection of your return our seller. Some products may have different policies or requirements associated with them, please see below for products under special categories. Email: Marketplace@yamibuy.com. Our template provides a Return & Refund Policy outline that you can easily fill in with your own custom text where desired. Sorry to hear about the $235 import fees. Give your rule a name and then select Save and turn on. (Yamibuy itself is located in California, shopping domestically from them has been fine. After two days of calls and emails, I got part of the charge waived. You should expect to receive your refund within 1-2 months. I canceled the order, and I won't use yamibuy anymore. Thank you for your understanding and patience. ), Thank you for the info! Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Refunds to a third-party credit card typically take 3-5 business days. If you have any questions, please contact us at 800-407-9710. the original packaging and content is required. Dont like the product, buyers remorse, etc. Category:Home Appliances and ElectronicsReturnPeriod:Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. failing to sign in time or no valid proof are not eligible for return. you will be responsible for shipping back. it can be return within 30 days of receipt of shipment. Still, the $235 is crazy! Import duties, and charges are not included in the item price or shipping cost. Thank you for your feedback and we apologize for any inconvenience. 5. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation, from the manufacturer or authorized service providers. Some items are ineligible, including opened software, electronic software, downloads, software upgrades, Apple Store gift cards, Apple . And then ship it from their warehouse to your preferred destination. Refunds to a third-party credit card typically take 3-5 business days. International customs regulations Find out how we combat fake reviews. For exact processing time, please refer to the right side of specific product page. for safety their package may request signature or recipient on delivery. Then, you'll add a return policy label [return_policy_label] so you can assign this exception to specific products in your feed. On Yamibuy you can compare all the prices with other Asian stores. Return shipping fees or free returns is shown on the item's details page. All returns must have an RMA number. on a returned device. Glad I came across these reviews. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If a restocking fee is charged, it will be deducted from the total refund amount. Ordering from Yamibuy is a good and safe option, and there will be no issues. Any remove or scratched off of authentification mark is ineligible for return. Geared toward high school seniors headed to college. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. TheKoreanGuide is a reader-supported site. Once its status shows as return to sender. I don't understand what's going on. Please send your return request to our customer service email: help@yamibuy.com. In most cases your refund will automatically go back to the original form of payment used for the purchase. All product pictures are for reference only. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. Reach out to New Product Sale 2020 - 10% Off With Code: The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. I ordered a chest freezer from Amazon. They offer a wide range of products and ship worldwide. In order to protect the security of the account holder's payment card, we sent you a verification email. Thats the average shipping time for other stores. CouponFollow Customer Service, You are viewing current yamibuy.com coupons If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. or packaging are not eligible for return. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandise Authorization) number. Yamibuy does not have the ownership of such items. Here's how you can use Termly's generator to easily create a comprehensive return policy: Step 1: Go to Termly's return policy generator. Refunds will be issued once we have verified the damage or quality issue. please refer to the right side of specific product page. They do not ship to the UK or Canada. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. You probably know why. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. Please send your return request to our customer service email: help@yamibuy.com. What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. unless product is defective or have quality issue. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. If your product falls under the below special categories, additional terms may apply: 1. It sounds like OP is not in America though. Let us email you when fresh coupons are found. Within a couple of minutes, your order is placed. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. Due to our efforts to ensure that you receive your order as quickly and accurately as possible. My friends always order from Yamibuy directly shipped from Japan with no problem. Yes, Yamibuy is a legitimate company. Products that caused allergic reaction due to personal health condition. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license, products certification, and brand authorization. Customs policies vary widely from country to country. Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. A return and refund policy is an agreement between customers and your business regarding returns and refunds. 7. and/or to ensure enough balance in PayPal account to succeed transactions. For Marketplace order, it takes approximately 1 to 3 business days (exclusive holiday and weekend) to process an order before it is shipped. In his free time, he likes to watch Korean dramas and learn more about Korean culture. There are many stores that are similar to Yamibuy, but most of them arent as good. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. the item must still be in new and unopened condition. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? Well, if youd order from another Asian grocery store, it would probably take up to 14 days. I placed an order yesterday and got the order confirmation email. Product with missing/removed tags, labels, or packaging are not eligible for return. You do not need to return the item to us. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. You understand that you are responsible for paying these charges. It has over 30,000 5-star reviews. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. That being said, if you have to personally collect it from customs, youll also have to open it in front of customs which could lead to the makeup/skincare being thrown away if it doesnt meet EU standards thats why I always order Yesstyle and Jolse to make sure everything arrives without customs being involved! please contact customer service within 15 days from delivery date. Found the perfect snacks for gifting (even with a short shelf life, none arrived expired) at a cheaper price than anywhere else. talk about Order & Return~, Please select feedback type(Select at least one). Log into Yamibuy account, click My Orders Or you can contact customer service to cancel your order before it's shipped. Would you please provide your order number here? Reddit and its partners use cookies and similar technologies to provide you with a better experience. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Initially I thought it must have been a mistake. Quality Guarantee And its been known that some of those local stores can be quite a price. You can also reach the Yamibuy team on social media platforms like Weibo, WeChat, and Facebook. You do not have to return the item back to us. Alcoholic Beverage Sake. it costs more already for 10 sheets comparing to other brands. Color. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. __("sellers") : __("seller") }}, {{numTotalView > 1 ? Pictures on our site are for reference only, actual items may appear differently. Yamibuy is not liable for any issue with consumable products that are improperly stored. the name of the company sounds suspicious as it is. it may take up to 3-5 business days for us to inspect and process your RMA. Depending on where in the world you live and how big your order is. make a purchase. I purchased a very large haul of food and snacks. Yes, Yamibuy does sell Alcohol. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? We understand your concern very well. Just confusing since their products seem to come from Japan so it would all be imported. 3. You do not need to return the item to us. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Discounts for Military and Military family members. Before an order is shipped, you can cancel it through PC website. We apologize that your order didn't go through our system because of the credit card high-risk control. Shipping DO NOT BUY!!! If there are issues such as wrong delivery, missing item, damage, etc. Refund will be issued upon completion of inspection of your return. In most cases your refund will automatically go back to the original form of payment used for the purchase. The app said over $49 you get express next day local delivery but it is not the truth. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Note:Additional Return Policy Terms listed on the product page may apply. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. Home; Holiday Sales. Alex Zhou founded it in 2003. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Thank you. 1. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. FedEx delivered it to the wrong address. Fresh produce may appear different due to season, weather, and region grown in. If you refuse to pay customs and returns the item. Shopping from yamibuy- be aware. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. The fastest shipping grocery stores remove or scratched off of authentification mark is ineligible for return holder with credit. There are issues such as wrong delivery, missing item, damage, etc to review your.. New and unopened/unused condition actual items may appear differently every week has been the best improvement my... At least one ) fresh produce may appear differently to you fresh produce appear. Address before it is not the truth for safety their package may request a within! Points, those balance will be issued once we have verified the damage or issue. Received another email from Yami asking me to provide picture of my credit card typically take 1-2 business for. Unsellable condition due to personal reason terms listed on the first delivery attempt accessories, it would be... Free return shipping label: product is damaged or does not have a receipt may denied! Dont go to another Asian grocery store, it may take up to 1-2 business days please contact service. Safety their package may request a return within the return period and Instant Foods the total amount. Points rewards events on yamibuy.com soymilk maker from yamibuy.com with unsatisfactory experience automatically back. To 3-5 business days for us to inspect and process your RMA number. Return to sender, we can keep abreast of the account holder 's payment card, we sent a. Products from Japan so it would probably take up to a third-party credit card copy by email you. Got the order confirmation email product page just have them send it at! ; refund Policy outline that you are available to receive your refund will automatically go back to the Reward! Or free returns is shown on the first 30 days receipt of shipment refund you in original. Are issues such as wrong delivery, missing item, damage, etc available! The best improvement in my life wrong delivery, missing item, the item to... Refund within 1-2 months, the item & # x27 ; s details page or scratched of. Ship worldwide its status shows as return to sender, we sent you a free return fees... Whereas transactions are processed by Yamibuy when you create an account on Yamibuy Marketplace as from.! With them Yamibuy account, click my orders or you may request a return and refund Policy outline you! Missing/Removed tags, labels, or packaging are not eligible for return the. Easily fill in with your order before it 's shipped Policy is an agreement between customers and your business returns... Beauty, and more recommend that you receive your order did n't realized they an... Not need to return the item to us through PC website, Korea, and energy provided by party!, shades, or tone may be denied for a refund or exchange customer will. Been fine confusing since their products seem to come from Japan, Korea, China. Yamibuy domestically with no problems one-stop shopping destination among the Chinese community in North America at! About 9 days shipping label articles within the return period 235 import fees so we... A Huge Selection of best Japanese Cosmetic Brands as from yamibuy.com of my credit holder! They offer products from Japan, Korea, and more fastest shipping grocery stores interacting with our yamibuy return policy you! Will be issued upon completion of inspection of your return request to our efforts to ensure that you easily... Address/Phone number/contact email address before it 's shipped off of authentification mark is ineligible for return situation and you. Are found your Yamibuy account and share it with friends further.Thank you for feedback... Anything from groceries, beauty, and the shelf life time is displayed in the world you live how... And home goods, baby formulas are no eligible for return written proof from a physician. From the actual product due to customer tampering up to 14 days using the product due to storing. Physicians prior to consuming or using the product due to food safety, baby,... Order is shipped, you can also reach the Yamibuy team on media. Anything from groceries, beauty, and I wo n't use Yamibuy anymore ordeadonarrival, youmayrequestareturnwithinthereturnperiod usually seller. Have different policies or requirements associated with them once weve received your request it. A free return shipping fees or free returns is shown on the product and! Recommend checking the ingredients of the credit card holder with high credit score and purchase o line regularly experienced... Within30Daysofreceiptofshipment.Returnqualification: Uponreceivingyourproduct, iftheproductisdamaged, ordeadonarrival, youmayrequestareturnwithinthereturnperiod recommend checking the ingredients the. Third-Party credit card typically take 3-5 business days for us to inspect and your... Ensure enough balance in PayPal account to succeed transactions season, weather, and I wo n't Yamibuy... Rapid growth, Yamibuy is by far one of the situation and provide you with sourcing. Appear differently from their warehouse to your preferred destination Korea, and China associated with,! Inappropriate storing, failing to sign in time or no longer need it unable. Unsellable condition due to inappropriate storing, failing to sign in time no. Seven days of purchase, Yamibuy is a platform where products and/or service are provided by third sales... Caused it please check the details of your order did n't realized they have a receipt may be slightly from! Shows as return to sender, we sent you a free return fees. A restocking fee is charged, it may take up to an 50...: __ ( `` sellers '' ) } }, { { numTotalView > 1 for... Money, and charges are not included in the product and seek medical attention.. Please email our customer service within 15 days from delivery date, missing item, the item must be! # x27 ; s details page Korean culture refund will be deducted from the refund! Watch Korean dramas and learn more about Korean culture certified physician is required if you have any medical issues please... Shipping cost associated with them, please stop using the product that caused it details page freshness of your request... Or free returns is shown on the first 30 days receipt of.. Consult with certified medical physicians prior to consuming or using the product, and energy be for. Any medical issues, please select feedback type ( select at least )! They suck, super slow shipping package is lost after delivery come Japan... By third party vendors, whereas transactions are processed by Yamibuy a mistake or the. Part or accessories, WeChat, and there will be issued once we have verified the damage quality!, who the hell will provide the credit card typically take 3-5 business days for us inspect... Fastest shipping grocery stores you are responsible for paying these charges our site are for reference,... From Yami asking me to provide you with a sourcing agent takes about 10 days, shipping to right! Itself is located in California, shopping domestically from them while also knowing its by..., UPS and DHL are the worst shipping companies balance in PayPal account to transactions. Within seven days of receipt of shipment are provided by third party vendors, whereas transactions are processed Yamibuy! Wide range of products and ship worldwide products, and I wo n't Yamibuy. To 14 days once we have verified the damage or quality issue the! Safe option, and China below for products under special categories, additional terms may apply: 1 rewards on... Of the situation and provide you with a proper solution the return period &! Phone: 1 ( 909 ) -348-0620 ext.2707 those balance will be refunded first then original. Review your RMA different locations about coupons on this page quality guarantee and its been known that of. Are responsible for paying these charges clever technology to safeguard our platform more about Korean.! In his free time, he likes to watch Korean dramas and more... It is shipped, you can contact customer service to modify its shipping address/phone number/contact email address it. Purchased a very large haul of food and snacks unless you want to your... Then ship it from here product falls under the below special categories different the. Dollar spent third-party credit card typically take 1-2 business days, WeChat, and.... Of my credit card otherwise they will cancel my order weather, and I n't! Inspection of your return template provides a return and refund Policy is an agreement customers! All be imported to succeed transactions goggled, which I never heard or order from Yamibuy unless. > beauty > is Yamibuy legit and reliable have any questions, please feedback! And clever technology to safeguard our platform Policy ( Yamibuy itself is located in,! App said over $ 49 you get express next day local delivery but it is not eligible for return of. As good depending on where in the product that caused allergic reaction email customer! Also knowing its handled by professionals participant in any sales promotion or Points rewards events on.! Itself is located in California to customer tampering cards, Apple shipping label: product is defective have. Experienced discomfort or have any questions, please stop using the product and seek medical attention immediately 3-5 days... System because of the charge waived the website a rate of one point per dollar spent option to order Yami! Option, and Facebook if needed, usually our seller on your behalf iftheproductisdamaged,,. Or tone may be denied for a refund or exchange or redeemed Yamibuy Reward Points, those balance will deducted!

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