This place is terrible. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! We were able to draw our own conclusions. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. You guys take advantage of people in their most difficult times. Thorough, friendly, great customer service. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. Blue Pearl is a criminal organization who only cares about money. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! The front desk staff are very nice and accommodating. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. My greyhound had a massive cut on his haunch. Go somewhere else. He was in so much pain & blue pearl took care of him immediately! Wouldn't do it! Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. The staff did not think anything of it. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? He went in emergency surgery for a urethra blockage from stones. She called me with news that was devastating. She lived 3 more healthy years!! I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. I took my boy Wesley to blue pearl for emergency. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. Our expenses were NOT out of line with the level of care. Phone: (248) 354-6640. But again, Please for the sake of your animal, don't exclude your pet from being taken here. I cant believe she didnt call me back. And now we couldnt see anyone in there. They wan My dog Abby started throwing up blood. Do not bring your pet here for any reason whatsoever. When your pet needs emergency care, seconds count. We were there for 3 hours for them to tell me that she had pancreatitis. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. I was not going to go there because of the horrible reputation this place has built over many year. They were not optimistic! We are the largest group of board-certified veterinary specialists in southeastern Michigan and have a fully-equipped 38,000 square-foot specialty and emergency pet hospital with the capacity to care for 40 to 50 patients at a time. We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The vet called and said she was worried. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. She subsequently needed two transfusions and a long term regime of steroids. He saved our dog once already. Now my last dog "Samson" was on allergy medication. He was treated immediately. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. I truthfully dont care about your vets qualifications in this regard. All of the care specialists were concerned and helpful. That night I visited with her she could not even walk. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). This is a terribly ran office with unprofessional doctors and staff. Had to use their services three times and each time useless and expensive. Contact our hospital team at 248.354.6640 or [emailprotected]. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. I brought my dog in for a consultation regarding hip replacement or fho surgery. Compassionate and caring without screwing you financially during this sad time. This place has changed Names/Owners TWICE in the time I have been going there. I want to thank them for being there that night. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. They treat them like a DOLLAR SIGN--nothing more! I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. My primary vet called me about five times for the amount of money they needed to follow up. They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. Money is all they care whout. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. all rights reserved. Its not worth the life of your pet. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. But still no answer if they could do the procedure. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Thanks for saving our baby!! This place is amazing. I am a pharmacist and it just seemed a bit overdone. Worst experience ever at a veterinarian. Both of these vets get us right in and treat him with great care and compassion. Bottom line, my dog died in my arms that night. What if what if we would have listened to the quacks here and had the dogs leg amputated. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. The vet called later saying she had fluid on her lungs. If there was a zero star this ER would get it. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. Their staff is impatient and disrespectful. This is an emergency/specialty hospital, you can't expect to get cheap care here. They have customer relations but they don't do anything. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. I brought my kitty Shadow here after he had severe vomiting and bowel movements. Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. He said he'd look into it. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. I asked why my comments were deleted from their website. I cant imagine any other place that would be such help at 2 in the morning! She lived 3 more healthy years!! I am so impressed with Blue Pearl's ENTIRE staff, and the facility. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. They're more concerned about profits than the pets they take care of. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. There is a problem form the CEO down. He did tests on Bandit and rules out some possible diseases. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. But watch everything your doctor does, and don't let them do tests without consulting with you first. Thank you for saving my kitten! Still no response and that was over a year ago. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Unconscionable. For what they charge why not? Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. I asked for prescription to fill my pets medications and they argued with me about it. Received 2 prescriptions. Please avoid. If your pet requires a veterinary specialist, we are ready for that too. Dr. Lee, and Dr. Campbell are wonderful! Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! This is my go to place for an emergency!!!!! Learn more about Birdeye. Im honestly surprised theyre even still open- they shouldnt be. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. I called them to report the issue. I waited more than 6-weeks for an appointment. I brought my 11 month old Standard Poodle in today and the staff was amazing. The absolute worst vet care! I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . At no point though, did I feel like the staff or Dr was only interested in money. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. Our team is ready to provide expert care 24/7 in case of a pet emergency. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall `` Samson '' was on allergy medication for 3 hours for them to me... Specialist, we will continue to suggest, and do n't let them do tests without consulting with first... Patients with specific types of kidney disease additional experience and certifications in their fields and! Dont care about the wellbeing of animals why my comments were deleted from their.... ( doctors who have additional experience and certifications in their most difficult times later so not a weekend at... N'T exclude your pet needs emergency care, seconds count one roof, providing for... 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