Advantage: Quartz Countertop. (adsbygoogle = window.adsbygoogle || []).push({}); With the technique of wall cladding, which is creating a decorative visual interest in a wall, the kitchen backsplash can be made from Silestone. It's rougher and grabs everthing dirt and oil. There are some disadvantages to consider as well. If you need to increase the shine, apply gentle furniture polishes. Your countertop, sink, floors, and walls can be covered with Silestone. Quartz is one of the hardest minerals in the world. Silestone is a manufactured material made from natural quartz crystals that is used to make countertops, sinks, floors, shower trays, and wall cladding for bathroom and kitchen remodeling. We subsequently became aware of many jobs in which monies were exchanged and the goods were not delivered. So kindly do something about it. I have read the complaint by Mr. Evatt, and have responded by e-mail directly to him this morning. Many stores and stone yards sell Silestone or granite remnants from jobs that are cancelled or customers that change their mind. Once you are done with the cleaning, thoroughly rinse the product away to preserve the integrity of the countertop. It was gorgeous & felt. Silestone countertops start with raw granite. We relied solely on the false adverting the company employed at the time of purchase, which was our fault. They know I'm out about $800. Allow the cleaning product to sit for 10 minutes before wiping away. How can I clean my Silestone? Anyone tried to take them to court? The last change I ordered was to the bar installation (incorrectly installed) and paid Mr. Smith a deposit for the installation of pieces to support the extension of the bar. helps you in the process of remodeling your home. " Health concerns emerge. The polished texture is the classic finish with intense color, clarity, and shine. No cooking, no prepping, no washing of any items, nothing happens use-wise in this area of the kitchen and there is a visible crack. This is false advertising. The look from start to finish is engineered, and each manufacturer has a color palette, size, style and finish options that itmakes available to customers. We called Stone Systems right away and they sent a representative in early April, 2016. Soapstone is just so soft and anything will scratch or engrave it. Its easy to keep the countertops looking splendid. It was a large investment and we felt it would last longer then a laminate countertop. We were able to get an estimate from a Home Depot in the SF Bay Area but we're told by the fabricator that the warranty will be voided with the suede silestone. When that happens, its rare to be able to repair the countertop well. Silestone is easy to maintain. We did not apply force or heat to achieve such a result. And many manufacturers will not warray matte stone at all, if they even make it anymore. The non-porous surface of the quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops are being considered. Disappointed is not a strong enough word for my feelings. I tested a sample: put mustard, oil, wine, catsup, etc. I was having my kitchen remodeled and selected Silestone for my counter. The surfaces are not only prone to food stains, but also water stains. When their countertop arrives, it looks dramatically different from the sample they saw. Nonetheless, when I talked to the corporate office, they told me that Mr. Smith manufactured all his material out of Stone Systems. It has grown since. The Silestone countertop surface is non-porous. Silestone Countertop Installation Pricing. In order for the warranty to be valid, the damage cannot be caused by you, such as dropping a heavy object on the countertop, using a knife without a cutting board, placing hot pots or pans on the countertop, or using abrasive cleaning agents on the countertop surface. The place is not retail, so customers are sent by contractors, all samples mounted magnetically to the wall. All roads lead to Rome and same local person at the end says NOOOOOOOOOOO. We ordered the countertops from the Home Depot on April 13, 2013. Silestone is not affected by common kitchen acids like lemon juice, tomato juice or vinegar (food acid). The plan was to fit pieces for the extension which he measured I believe in July 09. 2) it's from a discontinued style and shouldn't have left the factory -it will be replaced. They should be ashamed of not working to resolve these issues quickly. I had no idea that this company had supported Mr. Smith credit line for the Silestone. Much is said about the type of home Silestone is best for. In addition, sinks and backsplashes cost extra. When . CAN YOU believe it? If Silestone had any real care for their customers, they would sue Mr. Smith directly which they probably will do..don't know. One option some homeowners forget to consider is Silestone. Your email address will not be published. Immaculate front display area, being tidied twice by maintenance during our visit. Anyone interested? Absolutely wrong. I would like a bonded CSI company. Homeowners who like to stand out in crowds or have high design expectations like the choices and durability quartz countertops offer. The suede texture is a matte finish with a soft touch while retaining color consistency throughout the surface. commercial kitchens. Suede Quartz is a newer finish that is taking over design trends. Installed polished and happy we did. Silestone vs. granite cost is similar. The counters were the only thing we did not do ourselves. As you said, it has a texture which is not the smooth look I like. Ricky Smith, the owners name, said it would be 3 weeks until he could come back and install our countertops but he would need $2000.00 deposit so he could buy his supplies. Then we went to the warehouse and saw entire slabs in both finishes. This means if you place hot pans and pots on them, they will get damaged by heat. Unfortunately, heat damage like that is permanent. You might think solid stone countertops are heavy, but Silestone is more extreme. Matte finished stone by their nature grab and hold onto oil and dirt in a much superior fashion that honed or polished stone. Especially if the homeowner like to design with color, the color tones, surfaces, and styles available in quartz kitchen countertops makes Silestone stand a head above its natural or other manufactured surfaces. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. Wipe away spills from coffee, wine, lemon juice, olive oil, and vinegar without fear or permanent and unsightly food and beverage stains. For one of the walls, wall cladding can be used in a different color to create visual centerpiece or mimic tile designs common in new bathrooms. Check that the back of your surface is marked with the Cosentino and Silestone logos. I just received a message from Silestone on the nearest location of the machining contractor for the Huntsville area. Feel free to contact. Make sure heavy objects are not dropped on the Silestone. In fact, it requires added support in your cabinets to hold it up. Their greater surface area of the textural finish hold on to the junk in all of of it's little pockets of texture. One of these projects was to supply and install a kitchen. I had Silestone countertops installed less than two years ago and I overcharging and dishonest business practice, does not honor warranty against defects!. This looks exactly like our issues. I decide to extend the bar. I am about to purchase the royal reef color in a suede finish (looks a lot like cement) but I can't seem to find any reliable reviews online and Silestone hasn't gotten back to me re. From design ideas to hiring a contractor, we hope this blog A quick search of threads will lead you to lots of unsatisfied customers. 4. Unfortunately I do not know any further information about Mr. Smith. Silestone also is proven to be a cleaner and safer countertop. We took away his CSI (Certified Silestone Installer ) number. While few things stain Silestone, care must be taken when cleaning as permanent damage is possible if the wrong product is used. Just hope Silestone will learn a valuable lesson. The two problems we face as a company is we have no record of Mr. Evatt receiving any material from our facility. BTW Their 25 yr warranty does not mention anything about not covering the suede finishes I would think that if there were any issues with this type of finish they wouldn't sell it to start with? Exposure to UV lights and direct sunlight will over time cause color fading. I am looking to sue them either in small claims court or gather enough folks to start a class action suit. Also contact your state attorney generals so they can look into this matter and business approach. My situation has been going on for well over a year. Bella counter tops. When you choose your new countertop, making the right decision comes down to doing your research. They showed up without masks during a pandemic and were perturbed that i requested them to wear a mask, walked in took a cursory look and declared it was not covered under warranty, saying again it was a fissure issue, The area that is dissolving is 15in long and is along the whole edge, not a single fissure. Suede. Among the choices a homeowner or designer can make are as follows. They say chips are not failure of their material. Personnaliser mon exprience l'aide de cookies, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Polished Quartz vs. No matter your color preference there is an extensive and growing color library available for perusal during the kitchen design process. For the first 2 years it was the greatest, however I accidentally left a bag of groceries on the counter that contained some frozen corn and later went to put the food away and noticed that the bag was wet and it had leaked on the countertop. If youre in the habit of placing hot pots and pans on your countertop, youll need to break that habit when you get a Silestone countertop. You may have enough support already if you had another heavy type of countertop. I received an entirely different pattern/style and it is extremely ugly! Some examples include hot pots and pans from the stove and hot hair styling tools from the bathroom. Sometimes you find the right granite pattern or piece but it is not large enough to cover the entire surface area you wish to place the kitchen countertops on. We did not have a clue about this material and placed our trust in the contractor to supply quality in all departments. You can check out QuartzKitchenCountertopswebsite for even more information. Overseas . But you do need to wipe often, especially with spills and stains. Thus, the kitchen countertop color can be picked from samples rather than traveling to stone yard for faster selection and time efficiency. I totally disagree after having spent a LOT of money on Silestone tops. To do this best, size, color, and style preferences must be determined. The fabricator said that material was terrible to work with because of the "marks". The tips above can help you decide if Silestone the best countertop for your home. 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