Making a plan now can help alleviate the stress your loved ones may face while settling your affairs. "I couldn'tbelieve my ears when they said the cheques were counterfeit," he said. 2 Subject to credit approval and other conditions. TD Canada Trust is warning its customers about an e-mail scam that tries to trick them into giving out their account numbers and PINs over the internet. We're Here to Help If you have any questions or require assistance, contact our Investment Representatives at 1-800-465-5463 or (416) 982-7686, Monday to Friday, 7 am to 6 pm ET Meet with a banking specialist in person at a branch that is most convenient for you. Mail to the address indicated on the upper right section of the page. Copyright 2022 Scripps Media, Inc. All rights reserved. Complete form details and print. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. It all starts with a letter that looks very official. Click on the link above to open the form. TD Bank Group is not responsible for the content of the third-party sites hyperlinked from this page, nor do they guarantee or endorse the information, recommendations, products or services offered on third party sites. When search suggestions are available use up and down arrows to review and enter to select. Phone:1-888-876-6262 (toll-free) Website:www.iiroc.ca How do I contact TD Wealth or TD Direct Investing? Email: ombudsman@obsi.ca Individual circumstances may vary. Toronto-Dominion Centre, P.O. Mail:4711 Yonge Street, 10th Floor Toronto, ON M2N 6K8. Even if you dont notice the issue right away, you can always get in touch with us at any time to voice your complaint. Learn more about TD benefits slide 1 of 4 Pay bills & transfer money online View bills, schedule payments, send and receive money online. The following independent services or agencies may provide you with information and a further review of your complaint. The first paragraph sounded promising, noting an inheritance opportunity with genuine intentions. Not suprisingly, letters that start this way are anything but genuine. "Some people will do anything for money" A letter too good to be true; that's how Mike Lofano describes a recent piece of mail. Attorney Patrick J. DArcy, of Irvine, CA Gets Real Estate Lawsuit Dismissed At Trial After Plaintiff Rests. Typically, inheritance scammers make money by asking people to pay an administrative fee or by getting access to your bank account. However, if a bank draft is lost there are ways to replace it including asking the purchaser to sign paperwork committing to pay back the money if someone tries to cash the original bank draft. Also known as a funeral directors certificate, statement of death or provincial certificate of death. For complaints related to any TD Investment Services Inc. account, please contact your TD Canada Trust Branch Manager directly. But after that, the shipping company says, the trail turns cold. Ombudsman for Banking Services and Investments (OBSI) I have nobody to help me much.". <img src="http://metrics.td.com/b/ss/tdtdct,tdglobal/1/H.22--NS/0" height="1" width="1" border="0" alt="" /> I received a letter dated August 22nd from Michael Reid Account Manger with TD Canada Trust Bank 77 Bloor St. W, Toronto ON M55 1 M2 Canada- stating I am the only living family member of Engr. Received a fake inheritance letter? Meanwhile, U.S. border officials won't release the money, deeming it "counterfeit." Website:www.bankingombuds.ca Mail:Customer Care, Toronto-Dominion Centre, There are TDs in the United States all over the place. Well need to have an original or notarized copy of the death certificate or funeral directors certificate to make these payments. StateCollege.com provides local news, entertainment, and information for State College, PA. We offer the latest breaking news and videos straight from the Centre County region in Central PA. 220 Regent Court, Suite B, State College, PA 16801, Copyright 2000 document.getElementById('copyright').appendChild(document.createTextNode(new Date().getFullYear())) | StateCollege.com | All Rights Reserved | State College, PA Centre County Central Pennsylvania Home of Penn State University. An Ottawa man acting as an executor of a will says TD Canada Trust gave him "faulty advice" to mail $500,000 in bank drafts to family members in the U.S. a move that caught the attention of U.S. border officials, who seized the money. One such letter claims to be from an account manager with Canada Trust. If an offer seems too good to be true, it probably is, the office reminded residents in a news release. You cannot save data typed into this form. TD Canada Trust is warning its customers about an e-mail scam that tries to trick them into giving out their account numbers and PINs over the internet. The processes regarding Estates can be difficult to navigate on your own. You are now leaving our website and entering a third-party website over which we have no control. For complaints relating to TD Canada Trust: You can also use the phone number below for any complaints or information inquiries relating to: Phone: 1-833-259-5980 He understands there are policies and procedures in place, but says there is no end in sight. They family has sent apetition to U.S. border officials saying the bank drafts are legitimate. You are now leaving our website and entering a third-party website over which we have no control. Mail:Attn: Senior Customer Complaints Office P.O. I wonder if there is a list that they all use. Just got the $47,500,000 inheritance letter from Michael Bouchard of TD Investments. Mail:Canadian Personal Banking Customer Care He was in a rush to send the money, because one beneficiary's health is quickly deteriorating, and he needs to pay a mounting pile of medical bills. An Ottawa man acting as executor of a will says TD Canada Trust gave him "faulty advice" to mail $500,000 in bank drafts to family members in the U.S. a move that caught the attention of U.S. border officials, who seized the money. I mean our aunt legitimately gave us this money.". At Step 3, there are several escalation options which may provide a further review of your concern or additional information. To get you started, we have provided an Executor Assist Kit below with helpful information. Letters of Direction:Provided by the authorized representative as instructions on how to disburse an Estate. These agencies may contact TD to facilitate their investigation and work toward a resolution. the U.S. or call the TD Cross-Border Banking Support Line at 1-877-700-2913.3 TD Bank, America's Most Convenient Bank, is TD Bank, N.A., a wholly-owned U.S. subsidiary (a separate bank) owned by The Toronto-Dominion Bank. TDD:1-800-872-5758 (toll-free), If you are not satisfied with the resolution provided in Step 1, please proceed to Step 2. Member FDIC. Mail:31 Adelaide Street East, P.O. The services of the OBSI are independent of TD and free. [The Captcha Stops Spam] "It's very scary. That's why we're providing information to help you and your loved ones implement an effective Estate plan. The sender starts by introducing himself as an account manager with TD Canada Trust and claims Mike can inherit $9.2 million through a deceased relative's dormant account. If you are a client ofPrivate Investment Counsel, and a resident of Quebec, please refer to the applicable 'Complaint Examination and Dispute Resolution Policy for Quebec Residents' located in Englishhereand in Frenchhere. Family's $500K inheritance seized by U.S. border officials | CBC News Loaded. Read about DA's Office Warns of Bank Letter Scam and more from the State College, PA region . Nothing has been stolen. Please proceed to Step 3 for further information. In some instances, it also involves setting up Trusts and plans for business succession. Everything else, including real estate, cars, and regular bank accounts, are subject to probate and distributed in accordance to the will. Saikaley says TDwon't cancel the bankdrafts, because it treats the documents as cash. We are sorry for the loss of your loved one. Keeping track of all these terms and definitions can get complicated. The processes regarding Estates can be difficult to navigate on your own. Canadian authorities are warning its citizens about the scam: Recipients of this inheritance scam letter can report receiving it to the Canadian Anti-Fraud Centre at 1-888-495-8501 (Monday-Friday, 8:30 a.m. to 5 p.m.) or online at:www.antifraudcentre-centreantifraude.ca, The Canadian Anti-Fraud Centre (CAFC), which is based in North Bay, is Canadas central repository for data, intelligence and resource material as it relates to fraud. The banks said some of its customers have received e-mails that appear to be sent from TD, asking them for their personal information. "The woman was a 72-year client. If the laws of the applicable jurisdiction do not permit such a designation in the TFSA, it may be made only in a will (or, in Quebec, a marriage contract). As a client of TD Direct Investing / TD Easy Trade, why haven't I received a tax document? I don't know anything about sending money. The policy holder is Mr. A similar scam e-mail seeking account information is currently targeting customers of Paypal, the online payment system recently purchased by eBay. Phone: 1-888-451-4519 "TD has the money" he told the CBC. More. Mail:800, square Victoria, 22e tage C.P. Her beats include transport, defence and federal government accountability. Settling an Estate They ask customers to report fraud right away and learn about potential scams to protect themselves. There is no dead Uncle Fred, no rich deceased Reese. We're not trying to sneak anything across the border. Similar to the Nigerian Scam and the foreign lottery fraud, the promise of untold wealth is used to distract the overly trusting away from the sorry fact that they are being asked to send money, notes Snopes.com. "I said, well, maybe I do have a relative up there that I don't know about," Mike said. You can reach her confidentially by email: ashley.burke@cbc.ca or https://www.cbc.ca/securedrop/, Audience Relations, CBC P.O. You must complete this process by clicking on the link below and entering in the small window your Canada Trust Access Card Number and Web Password.". "I was doing what the bank told me to do. Mo rtgages limited to prope ty located in U.S. states where TD Bank, N . But who is being defrauded? Show details How it works Open the letter of direction template and follow the instructions Easily sign the letter of direction to bank template with your finger Send filled & signed letter of direction for bank or save It has been more than nine months since a family in Canada realized that UPS lost a bank draft worth $846,000 (Canadian) that was sent to an inheritor. "They should have flagged that for me, and none of this would have happened," he said. 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