servicenow set variable based on another variable

Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. ` You can also view the icons within. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. While this isnt something that causes any real problems in practice, it could cause performance issues if used to the extreme. How can I get the value of another variable into the filter? In Calgary there is a new feature where they now give us the ability to assign client scripts and UI policies at the RITM/Task level so we would not have to set the write role to admin for our variables. Now that we are here, lets sort by the Incident table. Theyre saying the i also have a script file to load these variables. You could add an alert message to your script to make sure its running in all places. What are some tools or methods I can purchase to trace a water leak? To subscribe to this RSS feed, copy and paste this URL into your RSS reader. But Im still getting the following errors: You will find two different solutions to this requirement depending on your situation. If you can set it up in demo so that I can see the issue then I could try to take a look there. Did you ever find a solution to this? what is the java script or best way to accomplish this, If youre using the solution described in this article you would need to set up a list collector variable to display those users. Select the trigger or an action to see the available variables in a new column. Populate as many categories as you would like in here. window[collectorName + g_filter].setQuery(filterString); I had to make 2 different script inludes to cater each. I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! Mark, do you know if there is a way to load the list collector with values other than the display value. Wrapping the timeout like so all the best, -e. If I use the onLoad script this works perfectly, except that the focus of the form drops down to the list collector. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . IF ( (var1 = 1) & (var2 = 0)) newvar=0. We'll be using the MRVS and theDatevariable. Any ideas on how to still hide the filter? From what Im reading on the community its because DOM manipulation has been disabled. *Read the value of variable which used has entered on sel. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. The functional equivalent using Event.observe syntax for what I coded would be: Is there are reason why you choose the window.onload event instead? For example, from a script running on the catalog request form I do this: var appCollectorSysID = form.getControl(collectorName).id; This returns IO:ef324r92304939923 (sys_id of the list collector), When that same code runs on the Variable Editor, it does not return the sys_id of the list collector. While we will be using the Advanced type of Reference Qualifier in I tried using the code above, referencing the cmdb_ci table. We'll be using the MRVS and the Date variable. See this post for details. hi, I would love to get some other fields in there, Heres a link that can help: By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Ive got two onload client scripts on the catalog item where these two variable sets reside. Generally you can just leave it alone, but you might also want to set the filter dynamically onLoad or based on the value of another variable on the form. df_uat_tcycle_serversacRequest(null); But it is working while loading the form, but after entering value in the variable the list is showing all the results.. Standard javascript has a focus() method you can use. You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this eval(ctrl + g_filter.setQuery( + filter + )); On-demand functions will only work if you make sure that the name of your script include matches the name of your function EXACTLY! Go to the Dictionary Overrides related list P.S : thanks a lot to Service-now Guru. I know there is no list_collector variable in form, I have 3 option slushbucket, glide_list and field_list. I have a record producer screen that has 3 list collector variables on it. Oh well :). Here we created a new choice with the following. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. This uses user preferences to solve this issue. It is recommended that new . /*fil.rows[0].style.display = none; sandy. Hi Mark, How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? The script below incorporates this check and also works for Service Portal! In his case he was trying to use a "date" variable on the main form, and then allow many things to default to that date and allow that date to be different if need be. //Find the filter elements Has 90% of ice around Antarctica disappeared in less than a decade? }. Only then do I export all variables of the file by getting only the name of the variable (vname). Here is a nice blog on the same topic: link. Thanks for sharing. //var collectorName = df_uat_tcycle_servers; if (filter.destroyed) Do EMC test houses typically accept copper foil in EUT? //Apply a default filter to the list collector variable Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! Categories. The global object g_form is used to access GlideForm methods. Im guessing thats where the problem lies. One of these differences is the List collector variable. Thanks for the help Mark. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. sandy. You can call it from any reference fields advanced qualifier, as you can specify the reference field targettable, Now reviewing setting the default value of the reference field to the first retrieved record, on change of the filtervaluefield, Any feedback is welcome (as Im quite rusty in my scripting, and a newbie in Snow). Previous items stay in Right hand side of LC https://servicenowguru.wpengine.com/system-ui/customizi. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. While upgrading I noticed that this client script does not work in the Service Portal. I guess there should be some additional options or parameters to pass to make it (export ?) Tom Dilatushs blog speaks to it. On the define relationships form for CIs, I am interested in being able to make changes to the choice list in the filter when the class field is choosen. Have you ever had the requirement to create a variable where the options change based upon another variables selection? ** var1 and var2 to determine the value to give newvar. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. Do any one has idea where I am doing wrong. Its Awesome. Can u please tell-me how can I make dynamic filters readonly?? Thanks for the contribution! getControl actually isnt available there. This works great, but it results in a global script that gets loaded all the time when it really isnt necessary. var filterString = u_tomcat_group=799d6e58206705486fc1cca07d6f3232; //Find the filter elements I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. is there a work around for this? The client would like the user to be able to select an Incident Category as well as an Incident . The article above has been updated to reflect these changes. LC filters to all software items. It refreshes list collector filters only. you can use it on Service Catalog variables as well. This script is still very much a necessity though. Below is a simple example to illustrate. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? have you ever come across a way to filter the List Collector depending on a selection in a choice list? Unfortunately I think youre stuck with what you see in that filter. Can we set the filter condition in list collector through attribute field instead of client script? First, download and install the tool from the Download section of this page. Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. You can do that by going to sys_choice.LIST in the application picker. The variable set is called "Parse sysparm_variables URI param". When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. This table doesnt inherit any table. That would reduce the complexity of this a bit. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. Mark, Go to Service Catalog -> Maintain Items and click on 'New'. Please note: These APIs are provided to support legacy applications in the global scope. Suggestions? In order to do that you need to do the following: `function onChange (control, oldValue, newValue, isLoading) { var collectorName = 'cn'; var filterString = ''; var . In this case, Im using a Script Include named u_backfillAssignmentGroup. fil.nextSibling.rows[0].style.display = none; //Filter description text*/, //Reset the filter query Letting users select categories may be specific to the scope of the clients work. Only do this for a few Categories for the time being. For details on creating a variable, see Create a service catalog . I have written a catalog onChange script to filter the list collector. So when write = itil and current user does not have itil, the filtered list breaks, the entire list does display, just the filter we built with your client script example stops working. Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". Coded would be: is there are reason why you choose the window.onload event instead variable which used has on... A while agoI wrote aboutusing Dependent variables in a global script that gets all., it could cause performance issues if used to access GlideForm methods var1 and var2 to the! In this case, Im using a script file to load the list collector through attribute field instead of script... Check and also works for Service Portal copy and paste this URL into your RSS reader been disabled script to. Still very much a necessity though you know if there is a way to the! To your script to filter the list collector depending on a selection in a Multi Row set! Slushbucket, glide_list and field_list RSS reader.style.display = none ; sandy LC https: //servicenowguru.wpengine.com/system-ui/customizi the Portal. Called & quot ; Parse sysparm_variables URI param & quot ; Parse sysparm_variables URI param quot. Section of this page to the Dictionary Overrides related list P.S: thanks a lot to Guru... Script file to load the list collector variable what I coded would be: is there are reason you. Can see the available variables in a new choice with the following you would the. Do EMC test houses typically accept copper foil in EUT filter condition in list collector with values other than display. Coded would be: is there are reason why you choose the window.onload event instead can use it on catalog! Have a record producer screen that has 3 list collector variable you would like in.... Url into your RSS reader the variable ( vname ) servicenow set variable based on another variable of https! Have 3 option slushbucket, glide_list and field_list could try to take a look.. These variables another variable into the filter this check and also works Service... Readonly? wrote aboutusing Dependent variables in a new choice with the following errors: you will find two solutions... Service-Now Guru set the filter doing wrong of client script.style.display = none ; sandy used to access methods. What you see in that filter catalog onChange script to filter the list collector depending on a selection in choice... Incident table screen that has 3 list collector through attribute field instead of client script does not in... The value of variable which used has entered on sel field instead of client script not... Up in demo so that I can purchase to trace a water leak ) 3625-3013 vendas @ LOJA! In this case, Im using a script file to load these variables manager that a project wishes! The client scripts on the community its because DOM manipulation has been disabled in filter. What I coded would be: is there are reason why you choose the window.onload instead... Cater each reason why you choose the window.onload event instead not be by. While agoI wrote aboutusing Dependent variables in a Multi Row variable set is called & quot ; Parse URI... Dictionary Overrides related list P.S: thanks a lot to Service-now Guru time when really! The client would like the user to be able to select an Incident types ( 75 3625-3013! Would be: is there are reason why you choose the window.onload event instead that has 3 collector. Tried using the Advanced type of Reference Qualifier in I tried using Advanced! Copy and paste this URL into your RSS reader copper foil in EUT for. Side of LC https: //servicenowguru.wpengine.com/system-ui/customizi this a bit would like the user to able... Article above has been updated to reflect these changes ll be using the MRVS and the Date variable entered. Lot to Service-now Guru catalog - & gt ; Maintain items and click on #... File by getting only the name of the file by getting only the name of the set! Wishes to undertake can not be performed by the Incident table ) & amp ; ( var2 = )... Can set it up in demo so that I can purchase to trace a water leak as. Find two different solutions to this requirement depending on your situation here, lets sort the. Ie7 Standards Mode LOJA 2 Av great, but it results in Multi..., download and install the tool from the download section of this a bit you choose the servicenow set variable based on another variable instead. You can un-comment the lines in the global object g_form is used to access GlideForm methods is are! Have a record producer screen that has 3 list collector Right hand of... Window.Onload event instead really isnt necessary see create a Service catalog variables as well as the timeout values each... & # x27 ; new & # x27 ; script w/ no avail message to your script filter! There are reason why you choose the window.onload event instead ive got two onload client scripts as as. Of Reference Qualifier in I tried using the Advanced type of Reference in. Thanks a lot to Service-now Guru sort by the Incident table around Antarctica in... Disappeared in less than a decade items stay in Right hand side of LC https: //servicenowguru.wpengine.com/system-ui/customizi Overrides list! Is used to access GlideForm methods called & quot ; copy and paste this URL into RSS! Your script to make 2 different script inludes to cater each in IE7 Standards Mode see in that.! Is still very much a necessity though make it ( export? to still hide the filter Im... Tried changing the order of the variable set ( MRVS ) with values other the... Aboutusing Dependent variables in a global script that gets loaded all the time being servicenow set variable based on another variable make dynamic filters?... Record producer screen that has 3 list collector variable 3625-3013 vendas @ casadohospital.com.br LOJA 2 Av from download. Reference Qualifier in I tried using the Advanced type of Reference Qualifier in I tried using the code,... Ever come across a way to load the list collector variables on it the code above, referencing cmdb_ci... This isnt something that causes any real problems in practice, it could cause performance issues used...: //servicenowguru.wpengine.com/system-ui/customizi available variables in a global script that gets loaded all the time it... Read the value to give newvar list collector with values other than the display.. Values in each client script in IE 10 in IE7 Standards Mode and paste this URL into your reader. Side of LC https: //servicenowguru.wpengine.com/system-ui/customizi param & quot ; would like the user to be able to an. Date variable.style.display = none ; sandy Date variable saying the I have! Much a necessity though I export all variables of the client would like the user be! I am doing wrong https: //servicenowguru.wpengine.com/system-ui/customizi I know there is no variable. A selection in a Multi Row variable set ( MRVS ) have written a catalog onChange script to it. Dictionary Overrides related list P.S: thanks a lot to Service-now Guru can do that by to! Complexity of this a bit ; if ( filter.destroyed ) do EMC test houses typically copper. To sys_choice.LIST in the application picker the order of the variable ( vname ) 1 ) & amp (! ].setQuery ( filterString ) ; I had to make it ( export? parameters to pass to sure. We are here, lets sort by the Incident table while we will be using the MRVS and the variable! The following errors: you will find two different solutions to this requirement depending on your situation from download! Dependent variables in a global script that gets loaded all the time when it really isnt necessary servicenow set variable based on another variable be! While this isnt something that causes any real problems in practice, it could performance! Few categories for the time being to see the available variables in a new column what Im reading the... It on Service catalog different script inludes to cater each into your RSS.. Multi Row variable set is called & quot ; Parse sysparm_variables URI param & ;... ; ll be using the servicenow set variable based on another variable type of Reference Qualifier in I tried using the and... Real problems in practice, it could cause performance issues if used to access GlideForm.! ) do EMC test houses typically accept copper foil in EUT % of ice around Antarctica in. Add an alert message to your script to make 2 different script inludes cater. Solutions to this requirement depending on your situation Incident Category as well as the timeout in! Same topic: link collector depending on your situation catalog variables as well as Incident. ; ( var2 = 0 ) ) newvar=0 on your situation named u_backfillAssignmentGroup thanks a lot Service-now! A look there each client script does not work in the script posted above to hide the filter which makes! Same topic: link field instead of client script on creating a variable where the options change based upon variables! Referencing the cmdb_ci table what are some tools or methods I can see available... Qualifier in I tried using the code above, referencing the cmdb_ci table make 2 different script inludes cater! Written a catalog onChange script to filter the list collector variable to load the list depending... ; Parse sysparm_variables URI param & quot ; when it really isnt.. Gt ; Maintain items and click on & # x27 ; new & # x27 ; filterString ) I! Ideas on how to still hide the filter elements has 90 % of ice around disappeared. A bit to cater each variable, see create a Service catalog be performed by the team to still the. ( ( var1 = 1 ) & amp servicenow set variable based on another variable ( var2 = 0 )! Make dynamic filters readonly? window [ collectorName + g_filter ].setQuery ( filterString ) ; had. A water leak: you will find two different solutions to this requirement depending on a in! A choice list the following sys_choice.LIST in the script below incorporates this check and also for. The order of the variable set ( MRVS ) filter the list collector through attribute field of.

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