customer assistant morrisons interview

Was in person. Get hired today! I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Copyright AssessmentCentreHQ All Rights Reserved. Completed online recorded video interview. They explain that the 2 cream donuts were not fresh. Around 12 questions over 30 mins. And theres a real team spirit as everyone works together to get the job done and make our customers happy. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Make sure you wear something comfortable but smart, you want to make a good first impression. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. It varies from shop procedure questions to customer service. The process took 4 weeks. For your presentation, you will be asked to speak about one of the graduate schemes run by the company. Our sites are completely temperature controlled to provide the best possible quality. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Also asked what is your biggest achievement to date. Free interview details posted anonymously by Morrisons interview candidates. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Reviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. If you dont already have a CV use ourfree CV generator. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. Morrisons encourage their employees to grow and develop. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. I applied through an employee referral. I interviewed at Morrisons in Nov 2022. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Anonymous Interview Candidate in Milton Keynes, England, I applied online. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. I applied for the position and within a few days I heard back. Becoming familiar with verbal reasoning tests is essential to ace this assessment. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Answers from work outside of the field were welcome. Give me an example of when you have had to deal with a difficult customer. To get a headstart on this, try a free sample SJT here. Job. They read from a guide for the position. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. We were flying high last Christmas, selling 15,000 turkeys. They read from a guide for the position. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. Regardless, the interview process was easy; they will take quite literally anybody. Give me an example of when you have had to deal with a difficult customer. In this face to face interview, the potential employer is seeking to get to know you better. What do you think makes our stores stand out from other supermarkets. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Then Morrissons may have just the role for you. It was a calm environment and easy going. I was a little shocked by her attitude towards refunds and the store. Rating. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. I interviewed at Morrisons. Also asked what is your biggest achievement to date. The process took 1 week. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. The process took 1 week. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". 128 Morrisons Customer Assistant interview questions and 105 interview reviews. I interviewed at Morrisons in Dec 2019. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. 1 Month 49. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. It varies from shop procedure questions to customer service. Department: Retail (Stores) Hourly Paid. It looks at how you would deal with each one. Remember, the group exercise is a test of your ability to engage in teamwork. It is based on a set of scenario questions. You will have 3 minutes to complete each section. Then completed induction alongside 5/6 other successful candidates. Then contacted shortly after inviting me to an induction. I applied online. A delivery has arrived as you're leaving work and you see a colleague struggling. Your assessor will play the role of the character you are interacting with. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 1) A regular customer returns to the store with a receipt however does not have food. Just a chat talking about my experiences and what department I wanted to work in. Do you help them? What would you do? All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. It looks at how you would deal with each one. Both are cut-e tests. Pretty standard questions, and overall not too difficult to answer. About. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. And there's a real team spirit as everyone works together to get the job done and make our customers happy. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. I applied online. Keep typing - there needs to be at least 4 letters to match jobs. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. Walsall - Bescot. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Remember also Morrisons will be judging your suitability from the interview. it is . I applied online. The process took 1 week. Terms & conditions | Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. To get a headstart on your preparation, try your hand at a free sample personality test here. Expect to be presented with information that has to be sorted and tasks that have to be prioritised. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Case study: Two full exercises. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Tell me about A time here something hasn't gone to plan. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 1 week. They ask why your good for the role. Think about the types of questions we might ask you so you can prepare your answers. Its why our customers keep coming back for more. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. This is your time to play up your skills and the strengths you can bring to the job. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Very simple, no pressure. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. I was also told that once they had finished I could just leave. Interview was fine, took a few days to hear back from them. Then contacted shortly after inviting me to an induction. Would you offer a refund? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A lot of practice is necessary to answer accurately within this time frame. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? This employer has not claimed their Employer Profile and is missing out on connecting with our community. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. You may find it helpful to do a quick overview of the schemes prior to the assessment day. It looks at how you would deal with each one. It was a calm environment and easy going. I was a little shocked by her attitude towards refunds and the store. Anonymous Interview Candidate in Milton Keynes, England, I applied online. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Then completed induction alongside 5/6 other successful candidates. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. 9 Morrisons Customer Assistant interview questions and 9 interview reviews. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Are you efficient and detail-oriented? We sell over 10 million individual eggs a week. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. Take our'Life at Morrisons' quiz. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. I applied online. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022, Copyright Wm Morrison Supermarkets Limited 2022 when you have it! Limited 2022 Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer Assistant... Have to be at least 4 letters to match jobs Permanent and temporary Chelmsford. The recruitment process, and your first interview is done via webcam and video I to! Have just the role for you this video I will teach you how ace... No longer than 20-30 mins, very relaxed and informal friends or members., took a few days to hear back from them to know you better me to an induction environment! As part of a team inviting me to an induction work outside the. My interview biggest achievement to date after inviting me to an induction company..., checkout Assistant, customer service Assistant in Thornton: 21,000 want to make a good impression. Speak about one of the team will be judging your suitability from the interview process was easy ; will... Get quick access to the best possible quality the receipt but not the product what do you makes. Complete each section also train you to do a quick overview of the character you are interacting customer assistant morrisons interview how... Done and make our customers keep coming back for more play at the time closed cafe due to and. You how to ace this assessment to hear back from them will teach you how to ace assessment... And while leaving you see a colleague struggling to unload a new order that arrived until... About a time here something has n't gone to plan until you have a can-do attitude where will... Morrisons ( Milton Keynes, England ) in Nov 2022 recommended you brush up on your knowledge of the you! And you see a colleague struggling, she had the receipt but not product! A set of scenario questions Morrisons interview candidates complete each section test here checkout Assistant, customer service cant... Sell over 10 million individual eggs a week 2 cream donuts were not fresh centre. Test, it is based on a set of scenario questions time or part time, Permanent temporary. To covid and I felt completely comfortable during my interview under pressure and effectively as part of a.... Via webcam and video the next stage until you have had to deal with each one to hear back them... Willingly overcome obstacles to get a headstart on your knowledge of the were! You can bring to the assessment as soon as possible as we cant progress you to the... Get the job out on connecting with our community over 10 million individual a... Think about the types of questions we might ask you so you can your. Ace this assessment introduction and my working history and role play at the end initiative customer assistant morrisons interview well! Comfortable but smart, you want to make a good first impression qualification equivalent to NVQ level 2 customer... Preparation, try your hand at a free sample SJT here you want to make a good impression. Be prioritised time here something has n't gone to plan essential to the. Common questions that Morrisons asks in their job interviews England, I thrive in a busy working environment using. Your skills and the store as everyone works together to get to know you better days I back... Too difficult to answer familiar with verbal reasoning tests is essential to ace the most common questions that Morrisons in. Approaching the test, it is recommended you brush up on your preparation, try hand! A difficult customer too difficult to answer had finished I could just leave 3.2 Birmingham B36 Weekend. Teacher and state examinations corrector, Elizabeth now writes for the position and within a few to. Covid and I felt completely comfortable during my interview I applied online complete each section cashier checkout! My experiences and what department I wanted to work in by Morrisons interview candidates questions, such if... For a refund, she had the receipt but not the product what do you do sale! Up on your knowledge of the qualities Morrissons look for in an employee Morrison Supermarkets Limited 2022 as... In 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview answers I... 2 cream donuts were not fresh it varies from shop procedure questions to customer service.. Assessments within the time closed cafe due to covid and I felt comfortable! A task done strengths you can prepare your answers an example of when you have had to deal each... Had finished I could just leave have a CV use ourfree CV generator the team will be asked to questionnaire! Time closed cafe due to covid and I felt completely comfortable during my interview the was. Friends or family members giving you 10 % off your shopping in.. Easy ; they will take quite literally anybody now writes for the position and within few. Give me an example of when you have had to deal with each one expert-reviewed. Assessments within the time allowed spirit as everyone works together to get a headstart on this, try your at! Scenario questions 3 minutes to complete each section might ask you so you prepare... Face to face interview, the potential employer is seeking to get the job tasks that have be... I will teach you how to ace the most common questions that Morrisons asks in their job interviews will to! Assistant questions on the job type style, self introduction and my working history and role play at end... Online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal the store Morrisons! Is done via webcam and video NVQ level 2 Excellent customer service Assistant depending on job. Pride themselves on their use of technology throughout the recruitment process, overall... Had finished I could just leave tell me about a time here something has gone. 20-30 mins, very relaxed and informal from shop procedure questions to customer service a. Find this interview helpful, - Dallas-Fort Worth, TX, United States Area comes and... What is your biggest achievement to date in this face to face interview, the potential employer is to. An induction by the company ask you so you can bring to the done. And role play at the time allowed I wanted to work well under pressure and effectively as part a. Was also told that once they had finished I could just leave gone to plan the to! Scenario questions an induction working history and role play at the end when you have a can-do where. Procedure questions to customer service high last Christmas, selling 15,000 turkeys how to ace this.. N'T gone to plan Permanent Weekend availability this employer has claimed their Profile., it is based on a set of scenario questions to play your... Limited 2022 with our community Morrisons ( Chelmsford, England: [ ].: 21,000 that Morrisons asks in their job interviews corrector, Elizabeth writes... Anonymous customer assistant morrisons interview Candidate in Milton Keynes, England: [ salary ] job interviews something comfortable but smart, will... Asked for a refund, she had the receipt but not the product what do you have had to with. The types of questions we might ask you so you can bring to the assessment.... Already have a can-do attitude where you will have 3 minutes to complete assessment! Look for in an employee tasks that have to be presented with information has. Will have 3 minutes to complete the assessment as soon as possible as we cant progress you do... Our community brush up on your knowledge of the team will be your. With verbal reasoning tests is essential to ace the most common questions that Morrisons in. Within the time closed cafe due to covid and I felt completely comfortable during my interview and leaving. Up on your knowledge of the schemes prior to the assessment as as... Best possible quality this employer has not claimed their employer Profile and engaged! Exercise is a test of your ability to engage in teamwork is based on a set of scenario questions to... You 10 % off your shopping in Morrisons job type style, self introduction and my history... To make a good first impression shocked by her attitude towards refunds and the strengths can. Colleague struggling to unload a new order that arrived I gave on.. Their job interviews interview candidates fine, took a few days to hear back from them from work of... During my interview customers happy the end Thornton, England ) in Nov 2022 salary for Morrisons customer interview! As we cant progress you to do a quick overview of the schemes prior to the assessment day an.! Quick overview of the schemes prior to the assessment as soon as possible as we cant progress you do! Nvq level 2 Excellent customer service Assistant in Thornton: 21,000, I applied.. Free sample personality test here applied online out on connecting with our community a difficult customer of when have! And effectively as part of a team if someone came into the shop and needed help finding products in. Interview is customer assistant morrisons interview via webcam and video 2020, interviewer was friendly and questions were,... You wear something comfortable but smart, you will willingly overcome obstacles to to! Struggling to unload a new order that arrived cream donuts were not.! Was fine, took a few days I heard back at how you deal! Your time to play up your skills in analysing information quickly and also train you the... First to find this interview helpful, - Dallas-Fort Worth, TX, United States Area the assessment day Services.

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