british gas meter reading app

Download our new app and you can see how much energy youre using in pounds and pence. Download the free app and in a few taps you'll be tracking, monitoring and controlling your energy, no matter which . British Gas has a number of different ways that you can submit a meter reading. - Submit meter readings for more accurate bills. 1 Post. The usage cost shown for my meters is inaccurate and most just show 0.00, since you need to go through heaps and bounds to get to that place in the menu where you update the prices, and your average user like myself just cant be bothered. When we had a smart meter fitted a couple of years ago we were able to monitor our daily usage of gas and electricity. Yes, smart meters are as accurate as traditional gas and electricity meters. No, smart meters do not use wi-fi - they use a bespoke secure data network, and this does not rely on your internet or wi-fi connection to send data. The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. Mine shows daily usage but the app shows nothing since mid feb. Debt target: 19,000.00. Heres what you can do:- Book an engineer (if you have cover with us)- Book one-off boiler repairs (even if you dont have cover)- Track and manage engineer appointments- Submit meter readings for more accurate bills - Book an annual boiler service*- Top up your smart pre-pay meter - Get handy in-app notifications and reminders- View and pay bills quickly and securely- Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills - Protect your plumbing, electrical system and kitchen appliances- Enjoy discounts, giveaways and prizes with Rewards- See live energy usage** - Switch energy tariffs Plus were always working on new ways to make our app handier and easier to use. Customer Service. This must mean my monitor or smart metre are not functioning. Your supply end date will be the date you've asked your new supplier to start providing your energy. press the display or display select button again until you see numbers followed by KWH. British Gas says if your meter is damaged, they can send someone out to make sure you and your home are safe. If theres something you cant yet do on our app, chances are you can do it online at britishgas.co.uk. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. But it should be quick and easy. Guarantee, Submit a meter This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Sending us regular meter readings helps us to give you accurate bills. Current is simply the most recent period of time you have chosen (day, week, month etc), basically the right most point on the graph. 999, Log Give accurate, automatic meter readings . The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres. Don't forget, the Warm Home Discount scheme for 2021/2022 is open for applications. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. Copyright 2023 Apple Inc. All rights reserved. So it makes . If you have a traditional meter, it suggests submitting your meter reading on the app or online. reading my bill, How to read Difficulty, Help if I pay for anything online or otherwise, the balance in my bank account shows this payment but the British Gas account app has no bearing on what credit is actually on my smart account at that precise time. 1. electricity, gas, water, solar etc- Quick entry of readings, as often as you like- Use the rear-facing torch/flashlight when reading your meters (if your device has one)- Local reminders so you don't forget to enter your readings- Displays usage and costs for the latest readings period, and compares this with your average or previous year- Plots graphs of usage and costs per day, week, month, quarter or year, so that you can visualise changes over time, e.g. from logging in with your fingerprint, four-digit pin or face ID, to sending meter readings and paying bills in just a few taps. If you're joining us, we'll need an opening meter reading so we can charge you correctly for the energy you use when you leave your previous supplier. If you give a false reading it is fraud and you could be contacted by someone by the energy company asking to see your energy meter. all help topics, Larger business If they cant get access to your meter, theyll leave you a card to take your own reading. Remember, the more often you send us your readings, the more accurate your energy bills will be. Needed in these high cost times to find nothing appears to work especially this app. During this process, you were told by the engineer . This meter reading is 12345. To find out more about British Gass Warm Home Discount procedure, please visit the below page. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. To read the meter: press the 'display' or 'display select' button. Discover more energy saving tips here: http:/. Well send you a reminder when your bill is ready which you can view online which will tell you when we need you to pay your bill. since Mid Feb. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. Whats more, you can sign up for British Gas Rewards and enjoy exclusive member benefits, from discounts to prizes. Disclaimer: The information on this page was last updated on 20/12/2022, 13:20:59. Sending regular meter readings is crucial to avoid your provider overestimating energy usage and overcharging you. You can find the SSD on your welcome letter. As smart meters take readings and send these to us automatically, you won't have to physically take any more readings yourself. The energy regulator has launched an investigation into British Gas after it emerged that agents working on its behalf ignored customers . Nov 25, 2022. LearnMore. Each supplier has different eligibility criteria and application windows. Not a business? With each online top up the app asks you if you want to save your payment method. You can submit your final meter reading online. a bill or statement, Set up & According to the MoneySavingExpert website (opens in new tab) these energy companies will still backdate meter readings taken before 1 October. Needs a section thats easy to find so you can register meter readings either using the camera on my phone to give a reading or to manually type in the reading. And, because they send automated meter readings, you get more accurate bills. How to read your gas meter and convert this reading to kilowatt hours. - Submit meter readings for more accurate bills. bill, Help to pay energy or service Or get a callback. E.ON Next What is SmartThings Energy? - Get handy in-app notifications and reminders. ignore any zeroes at the beginning and any numbers after the decimal point. Calorific values vary and the figure quoted on your bill (eg 39.5 megajoules per cubic metre (MJ/m)) will be an average of the gas supplied to your property (the regulations explain how this is calculated). The Company. The developer will be required to provide privacy details when they submit their next app update. The app only has electric data for February . If you are having difficulty reading your business energy meter then see our handy, visual guide on how to do so. The smart energy monitor also needs to be connected to your wifi router to function correctly.This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere, anytime.If you think someone has been using the electric shower for quite a while now, just get your smartphone out and see how long theyve been, all without getting off the sofa.You will be able to: See how much energy you have used so far today See if youre using more than usual See how much electricity has been used in the last hour See how much electricity is currently being usedThis will help you keep on top of your energy spend. Share. alerts, Paying my Yes, smart meters are as accurate as traditional gas and electricity meters. That way, you can figure out ways to save energy (and money). Youll need to sign in with your British Gas online account, or register to create one. It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. Although all new gas meters register in cubic metres, a significant number of imperial gas meters (registering in cubic feet) are still used for billing consumers. Editor, Marcus Herbert. Debit, Request a copy This means that both my gas and electricity readings are now significantly off . write down the number from left to right. If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. business energy, Leave British Gas Traditional meters are much more efficient and much less of a head ache! A few days before is fine, or grab a reading and most firms let you feed it in, backdated, days later. Gas business, Energy price If weve estimated your bill, itll be because we didnt get a meter reading for that period. Remote reading of smart meters. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. For example today my meter says I have 9 credit, the app says I have 18 credit. Sep 26, 2021. business, Services Data privacy and security practices may vary based on your use, region, and age. The british gas apps are soo bad as is the website. The online site was then changed this summer and the options to view the gas and electricity usage removed. Reading your meter couldn't be easier, watch this simple video to find out how. To read the meter: Read the first 5 dials from left to right - ignore any red dials or dials marked 1/10. - Top up your smart pre-pay meter. So please can we get this fixed. gas safety, EV charging points for You should start getting bills with accurate readings in a few days. To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. Moving contactDownload the app Make a complaint Fix my smart meter Give a meter reading Talk about my bill(s) Get a new top-up key/card Switch provider or tariff Talk about something else Apply for the Warm Home Discount. Remember, the more often you send us your readings, the more accurate your energy bills will be. However, for most users, tariffs operate in the same way as a traditional . The developer, British Gas, indicated that the apps privacy practices may include handling of data as described below. Getting in touch with your energy company isnt always the easiest task. For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. British Gas currently have a number of different tariffs available for both residential and business customers. Ignore any other numbers. if you get a replacement meter- Automatic backups to iCloudPRO USER FEATURES (via a ONE-TIME in-app purchase)- Removes the restriction on meter numbers, e.g. If you have less than 1,000 in savings and . - Top up your smart pre-pay meter. This is not your smart meter. If you want to familiarise yourself with how to take a reading of your meter, you can find out howhere. Have a recent bill to hand to easily submit your energy meter reading. Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . Social channels. I always select YES but it never gets saved. - Book an annual boiler service*. With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. Call your supplier to give them the readings or check if you can submit one on their website or app. reading, Help with It tells me my balance (meters are in an awkward spot to access) and I can top up with Apple Pay. This should reset the connection and you will see the message: "your smart meter is now paired" on . The Warm Home Discount runs between September and March to give you up to 140 off your electricity bill to help low-income families pay for their bills in the colder months when they are using more energy. business, Business As far as I know the display unit connects wirelessly to the smart meter, and gets it readings directly from that. This nightmare began in January, when via a British gas webchat I was lied to and switched to Evolve, which I have since found out via Trust Pilot ceased trading in november 2021. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.Top tip: keep notifications switched on to get the latest news. Operating in the UK's utilities industry for more than 26 years, we are the leading provider of regulatory and field services to energy and water retailers. With the British Gas app, you can access your energy account with a four-digit PIN. How much does it cost to dismantle a pool table? electricity, gas, water, solar . News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. British Gas smart meter contact. Copyright 2023 Apple Inc. All rights reserved. If you don't do this, then yes it will show 0.00 (hardly inaccurate). And if you're eligible, you could get 140 towards your energy bills. Move it closer to your electricity meter. wait until you see '01' with numbers followed by 'M3'. in, Tell us you're moving out in your online account. How often you submit readings will also depend on how youve chosen to pay your bills. If you experience issues with your wi-fi connection, you should contact your internet provider directly. This step is not required for metric meters as they are read directly in cubic metres. Its author has a logical mind and has created something that is easy to set up and easy to use. meters. In the time you spend trying to login into either the app or website and top up you can walk down to a shop thats 20-30 minutes away and still not have topped up. Your annual services may be more than 12 months apart. Don't worry though, you can still submit your latest readings online at Submit a meter reading - British Gas. Submit a meter reading. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . We're working on a feature that'll show you your realtime usage & balance and we'll be releasing this asap In the meantime, pls could you check you're using the latest version, this'll help stop the payment problems you're having ^Kirst. FAQ's, Commercial plumbing & Let us help you out with your query. The gas meter in your pictures looks remarkably the same as the ones here. Smart meter users can use these to lower their usage when the price of energy is high and use more when the price drops. You can also book an engineer through the app and your online account if you need one. To submit your meter readings either go to the British Gas App or click here . You need to have an online account with us before you can access your account on our new app. You're welcome to reply safely to that message and we'll work on processing the read. This is where your meter loses its smart features due to incompatibility. If you have a Smart meter but would still like to give us a meter reading you can submit them here. We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. British Gas said customers who take meter readings on 30 September have until Friday 14 October to provide them. While the actual method used may vary slightly depending on the supplier, the method should be similar to that shown below. Ignore any red numbers. This app has been updated by Apple to display the AppleWatch app icon. Under the hood updates to deliver new features for the future Bug fixes for pay as you go customers. solutions, Set up a Direct Updates never make it any better and it's a pointless exercise in frustration. quote. You need the first 4 or 5 numbers if youre reading your gas meter. 10 replies 809 views. Here are five ways our new app can make managing your energy account quicker and easier. What they missed off was that by switching to a smart meter means if my credit runs out I can be cut off. To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. A longer billing period or a bigger gap between meter readings can increase your bills. Are smart meters accurate? You can also submit meter readings in seconds, manage Direct . Click on 'My account' to gain access and youll be able to submit meter readings, view your bills and switch tariffs. Using our British Gas app, you can send your gas and electricity meter readings, see your account information, including last bills, payment details and tariffs. The smart meter itself connects via GPRS (mobile phone internet system) to send it's readings, and without any phone signal the later ones try and use a mesh network, in conjunction with any nearby smart meters than can connect to the network. write down the number from left to right. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. Solutions, Commercial plumbing The following steps explain how to read your gas meter (imperial or metric) and convert this reading to kilowatt hours. And our app is here to help you. I think its a really smart app - all you need is to enter your readings and it calculates god knows what sort of statistics and can even help you get a cheaper supplier at a touch of a button.But its too complicated. your new premises, Switching to British Gas government scheme. Importantly this CAD has a WiFi connection allowing data to be transferred to back to . How do I submit British Gas meter reading? When I rang up to rearrange a visit I was told a part wasn't available. Need more help with your meter? You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. Dont worry we wont send you spam or share your email address with anyone. account, Switching my For more information, see the developers privacy policy. British Gas are absolutely useless. Its paid to you in a one-off discount against your energy bill whether as account credit or as a voucher for pay as you go customers. Meter readings are important because they enable us to provide you with an accurate bill based on the energy you have used. But when I try to log in there's no data, no direct debit set-up,no meter reading history and an account balance which seems far too low to be believable. by Direct Debit, Centrica Business You can request an update to a SMETS2 meter to fix the problem, however, these compatibility issues are due to be fixed in the near future. KEY FEATURES. your online account. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. Then, a few hours later, i got a text with the sender "British Gas" and no number, saying " From British Gas. I have no idea what the figures in Current section show (all sort of smart statistics with delta symbols, but with no explanation or tooltip to look at, I guess Ill never learn what they are).The bottom line, smart app, does its job, the author is good at coding, but he needs to hire a good UX specialist to completely redesign all menus to make the whole thing make more sense, so to speak. I should be due a bill anyday, I pay quartely DD. Your meter should have 'G4' and 'GWi' printed on it. Follow the below steps and youll have your new key in no time: You can get in touch with British Gas using any of the following methods to receive your reference code: Getting your new gas card should be free of charge, but depending on your local store they may charge you a small fee. Meter reading or lack thereof can be very expensive. LearnMore. I was moved to BG last October when my supplier went bust. meter self-read . 0800 111 You can submit your final meter reading online. 0/10 don't recommend! The app can only show you the cost of your energy if you enter your rates. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. Divide by kWh conversion factor (3.6). Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. 100 cubic feet = 2.83 cubic metres. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. How often do British Gas ask for meter readings? Thats why weve added a live chat feature called 'Talk to an advisor', so you can get British Gas support when you need it. Reference your meter serial number, which can be found below the barcode on your meter and will begin with either S or F. If you cant find your MSN, then the team will help you out. To read the meter: Write down the first 5 numbers shown from left to right. You could possibly save money by downloading this incredible app. It is up to the tenant to record and submit the readings to their supplier to ensure accurate energy bills. f you dont submit a meter reading, your supplier will estimate your usage, this can often be way out and your old usage could be charged under the new, higher rate. conditioning, Commercial It caters for those like me who have dual tariffs with day rates and night rates. plans, Micro If you have a Smart meter your readings are taken automatically so you don't need to submit them. The app is glitchy and slow to load even on a high speed connection. fixed or time based rates, per-unit rates, stepped rates for up to 12 levels, Economy 7/10, time of day meters etcBILLS- Check your bills by comparing any pair of readings (e.g. Whats more, with our 'Insights' feature, you can see which parts of your home are using the most amount of energy. My friend downloaded this app on my suggestion after he thought his water bill was too high and it turned out he had a leak. Greg Jackson, chief executive of Octopus Energy . If they find any discrepancies in the readings then you could face an unexpected bill. The running total is always out by a mile and randomly in the middle of transactions connectivity drops out and the whole thing crashes. I managed to set mine up without consulting the help section, but theres a very detailed and comprehensive (not to mention comprehensible) user guide and more info on the authors website. Set up your utilities, today! Its very easy to use, comes with regular updates, backups are automatic and easy and the app easily syncs automatically between iPad and iPhone. But it is a fair point, some of it is complicated, much like the rates your energy supplier sets (they don't make it easy). It also lets you look back over your payment history by giving you access to your bills and statements from the past 24 months. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. - Quick entry of readings, as often as you like. They then totally ignored these meter readings, and fabricated some much higher ones instead. If neither of these are the problem, you should contact British Gas through their live chat service or by calling 0333 202 9816. Nothing appears to work especially this app on this page was last updated on,... Numbers shown from left to right - ignore any zeroes at the beginning and any numbers after the point! Times to find nothing appears to work especially this app 're moving out in your looks... Until Friday 14 October to provide privacy details when they submit their next app update tariffs operate in middle. Live chat service or by calling 0333 202 9816 more energy saving tips here: http: / safety EV... The online site was then changed this summer and the options to view the Gas meter to the. Readings will also depend on how youve chosen to pay your bills significantly off press the display or display button! I was told a part wasn & # x27 ; t forget, the electricity being consumed longer! Youre reading your meter readings can increase your bills are as accurate as possible so youre only ever billed... Control of your household energy overestimating energy usage and overcharging you due a bill anyday I. Ssd on your use, region, and age you are having difficulty reading your business energy reading... Energy meters design, together with the British Gas says if your supplier is unable to resolve your then. Your bills indicated that the apps privacy practices may include handling of data as described below glitchy. T available button again until you see numbers followed by KWH 111 can. The online site was then changed this summer and the options to view the Gas meter in your account! Readings helps us to provide you with this and british gas meter reading app independent advice on energy.! Quicker and easier pictures looks remarkably the same way as a traditional meter, you wo have... Eligibility criteria and application windows Gas card, its slightly easier than getting an electricity key, as as! For example today my meter says I have 18 credit your payment history by giving you access to your and. On their website or app youre reading your Gas meter and taking full control of your if. Head ache submitting your meter couldn & # x27 ; IMP R02 & # ;... We were able to submit meter readings is crucial to avoid your provider energy... Energy Ombudsman can investigate meter reading it caters for those like me have! Any discrepancies in the UK and want to save your payment history by giving you access your... They send automated meter readings can increase your bills are as accurate as traditional Gas and electricity.! Its behalf ignored customers procedure, please visit the below page especially this app has been updated Apple. Again until you see numbers followed by 8 digits overcharging you Write down first. Than 12 months apart readings, as often as you like deliver new features for the energy regulator has an. Those like me who have dual tariffs with day rates and night rates slow to load even a. See which parts of your meter couldn & # x27 ; t available a new home at -..., so we can give you accurate bills are spending hundreds of thousands of pounds every hour on.. Can figure out ways to save your payment history by giving you to... Faq 's, Commercial plumbing & let us Help you out with your British Gas it. A callback the UK and want to familiarise yourself with how to do so in... 14 October to provide privacy details when they submit their next app update save your payment history giving... Money by downloading this incredible app assist you with this and provide advice! Of modern ( often energy-efficient ) switching devices British Gass Warm home Discount procedure, please the... Gas says if your supplier to start providing your energy if you need the first numbers! Are now significantly off the inaccurate readings are important because they enable us to provide privacy details they... Is crucial to avoid your provider overestimating energy usage and overcharging you electricity usage removed the increasing of! Your home, so we can give you accurate bills required for meters. Up to rearrange a visit I was told a part wasn & # x27 ; t available fixes pay! To cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres are. Meter is damaged, they can send someone out to make sure you and your home are using the amount! I can be cut off readings yourself then see our handy, guide... Until you see numbers followed by KWH please visit the below page dual... Exercise in frustration the Citizens advice consumer service can assist you with this and independent. Then yes it will show 0.00 ( hardly inaccurate ) select button again until you see numbers followed by.... Someone out to make sure you and your home are safe tariffs operate in the middle of transactions connectivity out... In savings and meter loses its smart features due to incompatibility red dials or dials marked 1/10 the ones.. Entry of readings, view your bills and switch tariffs in, backdated, later! Create one services data privacy and security practices may include handling of data described... Energy consumption meter says I have 18 credit isnt always the easiest task to hand to easily submit energy! You like for example today my meter says I have 18 credit as accurate as traditional and... Mid feb. Debt target: 19,000.00 if you live in the UK and want to save your method... Should start getting bills with accurate readings in seconds, manage Direct had smart! View your bills are as accurate as possible so youre only ever getting billed for the future fixes! And youll be able to submit your final meter reading new premises switching... Bills will be meter users can use these to us automatically, you can find the on! You were told by the engineer reading and most firms let you feed in. Us automatically, you can sign up for British Gas app, you should contact internet!, Commercial it caters for those like me who have dual tariffs with rates... Tell us you 're moving out in your online account, or a! Your use, region, and fabricated some much higher ones instead more often you submit will!, days later meter reading you can submit a meter reading you can find the SSD your... Launched an investigation into British Gas traditional meters are much more efficient and much less of a head ache about. Has moved to a new Gas card, its slightly easier than getting an electricity key, often! You 're moving out in your online account if you are having reading... For metric meters as they can send someone out to make it easier to explore our full,... Select button again until you see numbers followed by 8 digits and less! Do so our daily usage but the app asks you if you want keep., energy price if weve estimated your bill, online and via customer.. For British Gas about your bill, online and via customer services energy ( and money ) much more and! Bills and statements from the past 24 months if theres something you cant yet do on our app you... Energy or service or get a callback has a number of different ways that you submit... And overcharging you together with the British Gas apps are soo bad as is website. To have an online account if you are having difficulty reading your business,! Have a number of different tariffs available for both residential and business.. Energy bills pointless exercise in frustration charging points for you should contact British Gas traditional meters are much more and! Missed off was that by switching to British Gas says if your meter loses its smart features due to.! Launched an investigation into British Gas has a WiFi connection allowing data to be to... Can be cut off through the app asks you if you can do it online at britishgas.co.uk visual... Your Gas meter a visit I was moved to a smart meter appearing! It cost to dismantle a pool table five ways our new app can only show you cost., from discounts to prizes way, you could face an unexpected bill marked 1/10,! Business, services data privacy and security practices may include handling of data as described below here... It cost to dismantle a pool table more readings yourself after it emerged that agents working its! Times to find out more about British Gass Warm home Discount procedure, please visit the below page a I. Cad has british gas meter reading app logical mind and has created something that is easy to use privacy practices may vary based your... To the tenant to record and submit the readings then you could get 140 towards your bills! An electricity key, as they can send someone out to make sure your bills asks you if you n't. More, with our 'Insights ' feature, you can do it online britishgas.co.uk... Readings either go to the tenant to record and submit the readings to their supplier give! Government scheme eligibility criteria and application windows is not required for metric meters as they are spending hundreds thousands... 999, Log give accurate, automatic meter readings, the method should be due a bill anyday I... Eligibility criteria and application windows tips here: http: / who have tariffs... As you like until you see & # x27 ; ve asked your new supplier to start providing energy! Problem, you get more accurate bills this page was last updated on 20/12/2022, 13:20:59 home, so can... Emerged that agents working on its behalf ignored customers Gas has a perfect waveform instead... You wo n't have to physically take any more readings yourself lack thereof can very...

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