Got the Verizon Internet Gateway (ASK-NCQ1338) in two days ago. Share Connect with us on Messenger vman10809. I'm using the Verizon cube for C-Band 5G. Qu cambia: The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Do not restart the gateway when it's updating. Software Version: 3.1.1.28 Updated LED behavior to show blinking red if the SIM is not active. The layout and advanced router settings will see several changes. As you might expect, using outdoor directional antennas can help increase the signal strength. SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number I've been hardwired from the start, using two switches and wireless and tried every combination, disconnected devices one at a time rinse and repeat troubleshooting and nothing has mattered in terms of the disconnects. What's changing: Get up to $500 when you, Verizon Internet Gateway (ASK-NCQ1338 / ASK-NCQ1338FA) - Install Firmware Upgrade, 24/7 automated phone system: call *611 from your mobile. 5G Home Plus. Here's how to run a speed test for your 5G Internet Gateway. Fecha de lanzamiento: 01.17.2023. Due to inactivity, your session has expired. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. for your 5G Internet Gateway. Before you get started, you will need the following: Be careful not to damage your Verizon Home Internet Gateway while disassembling. In this guide we'll describe the two best options we have found to provide an improvement in their Verizon Home Internet data speeds. WPA2 will now be the lowest Wi-Fi security setting / option available. Addressed an issue with IP Passthrough feature that was preventing users from accessing the webGUI and disabling IP Passthrough after enabled. Here's how to enable / disable data for your Verizon Internet Gateway(ARC-XCI55AX) from the admin page. While signal is generally stronger the higher you go, theres also often more interference. Please escalate. Is this the most current? Have a phone you love? There was an intermediate update in November, 1.2102.00.0117, but it was never added to T-Mobile's support page and was apparently only applied to replacement units sent to customers and never pushed to existing units. We need a resolution and a timeline. From the 'Device Settings' screen, click Check for new version . Got the newer Verizon 5G Home Internet Gateway with SKU: ARC-XCI55AX (as shown on the bottom of the device)? Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway. Improving signal quality has a huge impact on your data rates. Please sign in again to continue. Two changes I noticed right away were: There is a new option in wifi settings called "5GHz Wi-Fi DFS". You will see the message below when you access the admin URL from your web browser. Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. Here's how to change the Wi-Fi broadcast settings for your 5G Internet Gateway. For more information, please see our *Unavailable for Verizon Internet Gateway for Business (ASK-NCQ1338E). New comments cannot be posted and votes cannot be cast. System Update 2 The details: Release date: 01/12/2023 Software Version: 3.2.0.5 What's changing: Find device-specific support and online tools for your Verizon 5G Internet Gateway. Verizon Internet Gateway (ARC-XCI55AX) Software Update Verizon is pleased to announce a software update for your device. Here's how to view the location of the various buttons, ports and connectors on your 5G Internet Gateway(LVSKIHP). Extend your session by clicking OK below. Firmware updates Firmware updates are pushed out automatically when available. Below is a summary of some of the major changes: The webGUI format will be completely redesigned. Access the router admin page then click Status . Order Online. Here's how to enable Wi-Fi Protected Setup (WPS) on your Verizon Internet Gateway(ARC-XCI55AX). 306 8.1K views 6 months ago The race is on and Verizon just took a leap forward with a new firmware update that adds a key feature to outshine T-Mobile 5G Home Internet especially for. Below is a summary of some of the major changes: The webGUI format will be completely redesigned. Release date: 10/17/2022 Refer to Access Admin Page for further assistance. on your Verizon Internet Gateway(ARC-XCI55AX). See all 5 Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile The more bands you're connected to, the greater the bandwidth, and the higher your data rates. I'm really excited to get the IP Passthrough feature working (I may cancel T-Mobile Home Internet because they don't have this feature). They can't be manually requested. Satisfaction guaranteed. Step 6: Reassemble in the system in the reverse order of these steps. Check out our guide for that device here. Here's how to view the SIM card number associated with your Verizon Internet Gateway(ARC-XCI55AX). Here's how to activate prepaid mobile broadband service via the self-serve portal. To enable, go to LAN settings and enable IP Passthrough. Have a phone you love? Congrats, that device supports the use of external antennas! It showing there is a new firmware released yesterday, but I appear to be several versions behind https://www.verizon.com/support/verizon-internet-gateway-arc-xci55ax-update/ This thread is archived New comments cannot be posted and votes cannot be cast 7 37 comments Top NOTE: These Verizon 5G Internet Gateway models do NOT support the use of external antennas. I really don't want to interrupt the internet use in the house to wait for the gateway to get activated as a primary router. This online tool will help you identify and resolve problems with your device. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile, Modem crash and connection manager issues, Performance improvement for modem crash and connection manager scenarios that resulted in the internet connection being lost and restored and/or the gateway needing to be rebooted, Performance improvement for issues that prevented some client devices from connecting to or being detected by the gateway, Improved the time the device is connected to UWB as opposed to other network bands (improved overall throughput), The incorrect date showed in radio management history, Verizon E3200 extender wasn't showing up correctly, Incorrect BH bandwidth under System Status for applicable extenders. Weve found its often better to mount the antenna(s) on the side of the building where the structure can shield the antennas from interference. Here's how to set the router Admin password on your Verizon Internet Gateway(ARC-XCI55AX). Improvements to first time setup LED behavior (incorrect / invalid colors observed in some scenarios). Trying to Return Your WiFiBlast Range Extender? You won't be able to use the sim with your own modem. Every time I run a software update through the admin portal I get the error "check for new update failed." This is happening on my iPhone and Mac using Safari and Edge. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Here's how to back up and restore the current configuration for your 5G Internet Gateway. The current software update addresses the following: The details: $70 per month w/ AutoPay. Due to inactivity, your session has expired. This content is for the Verizon Internet Gateway (ARC-XCI55AX). Here's how to view the SIM card number associated with your 5G Internet Gateway. Multi-Carrier Cellular Distributed Antenna Systems (DAS). Due to inactivity, your session has expired. Here are the three main ways that external antennas help you increase data rates: In 4G LTE and 5G networks, signal quality is measured as SINR (Signal to Interference plus Noise Ratio) or sometimes as RSRQ (Reference Signal Received Quality). Here's how to turn the Internet of Things (IoT) network on and off to connect smart devices such as doorbells, lightbulbs, etc. For the Spring-Contacts to meet and enable the system to recognize Wifi and Cellular Antennas, the enclosure must be fully reassembled. Here's how to view the software version your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA)is running. Verizon 5G Internet Gateway firmware upgraded to v5.33.117.1. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. From the Router Home screen, click System Settings . For users surrounded by trees, hills, or tall buildings, the best external antenna choice is our 4x4 MIMO Panel Antenna kit. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. Get up to $500 when you, Verizon Internet Gateway (ARC-XCI55AX) - View Software Version, 24/7 automated phone system: call *611 from your mobile. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Here's how to assemble and activate your Verizon Internet Gateway(ARC-XCI55AX). The current software update: Verizon Internet Gateway (ASK-NCQ1338) Software Update. Verizon Internet Gateway (ARC-XCI55AX) - Support Overview. What's changing: Using external antennas allows you to access these higher frequency bands, which are often less congested and offer higher speeds than lower frequency bands. Getting Verizon's attention and letting them know how important it is for you to get faster data speeds with external antennas will help convince Verizon that there is a demand for external antennas support with their Verizon 5G Home Internet Gateways. Due to inactivity, your session has expired. Learn about set up, advanced feature use and navigation. Enthusiast - Level 3. Here's how to properly mount your 5G Internet Gateway on a window. "We hope you're enjoying your 5G Home Internet service. What's changing: I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (. The details: Re: 5G Internet Gateway Keeps Disconnecting. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Due to inactivity, your session will end in approximately 2 minutes. The problem is serious because the current firmware (220745) will randomly disconnect for 13s, approximately once or twice a day. What's changing: There doesn't appear to be an option to update it in the web interface. 03-25-2022 08:14 AM. I still cannot update to the latest version. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Verizon 5G Internet Gateway (LVSKIHP) - Restore Settings to Factory Defaults Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow. I noted they added "IP Passthrough" among alot of other "fixes". Release date: 04/12/2022 That means they can use the same wireless spectrum to send more data per second. Less than a week ago, there was a software update which enabled IP Passthrough mode on the device (previously just DMZ'd the eero). Here's how to change password or rename your Guest Wi-Fi network on your 5G Internet Gateway(LVSKIHP). Several new advanced routing features / options will be made available, while some existing ones will be updated. Verizon 5G Home Internet plans and prices Verizon keeps things pretty simple. Due to inactivity, your session has expired. Review the Firmware . Refer to Access Admin Page for assistance. But I'm still stuck on firmware 2. The gateway will automatically restart once the update is complete. Various redesigns in layout for simplification in accessing some features, including: Removed reference to Home Network Protect which is not applicable for this device. If your signal strength, measured as RSRP (Reference Signal Received Power) in 4G LTE and 5G networks, is stronger than about -100 dBm, a stronger signal won't speed up your connection any further. Extend your session by clicking OK below. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. You can let Verizon know why improved data speeds are important to you and why you want their future systems to support 4x4 MIMO external antenna connections by sending a message to their Executive Leadership: https://www.verizon.com/about/our-company/leader/contact/922789. Here's how to identify the LED light status indicators on your 5G Internet Gateway. To view the SKU, refer to View Device SKU. Extend your session by clicking OK below. Here's how to properly mount your 5G Internet Gateway on a wall. Lets. The current software update: The details: I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (222146). Find device-specific support and online tools for your Verizon Internet Gateway (ARC-XCI55AX). I am on software version 21432. Open-Sourcing Our COVID-19 Safety Protocol, Verizon 5G Internet Gateway (ASK-NCQ1338/FA/E) Optimization Guide, A thin prying tool or flat-head screwdriver, A secure container to keep screws and small parts safe while you work. Verizon Internet Gateway (ARC-XCI55AX) Software Update Discover the benefits of the most recent software update & view instructions to see how to download the software to your Verizon Internet Gateway (ARC-XCI55AX). New comments cannot be posted and votes cannot be cast. Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Here are the best steps for optimizing the position of your Verizon Internet Gateway (ASK-NCQ1338): This process is simple but effective if you haven't already optimized the position of your Verizon Internet Gateway, however this method will likely provide only a small improvement to data speeds compared to Option #1. on your Verizon Internet Gateway(ARC-XCI55AX). Extend your session by clicking OK below. This 4x4 MIMO Log Periodic Antenna kit includes four cross polarized log periodic antennas to provide an even more meaningful signal improvement and they work best if you have direct line-of-sight to the tower. The router arrived with a 1.04.00.10 firmware, which doesn't have any option to update it in the UI. Have a phone you love? It updated automatically at 11:00pm Pacific Time to version 3.1.1.21. Here's to change the password needed to connect to Wi-Fi on your Verizon Internet Gateway(ARC-XCI55AX). Unlimited Data. Verizon Tech support said the modem was bad so they sent me a refurbished unit. Here's how to enable or disable devices connected to your 5G Internet Gateway(LVSKIHP). Extend your session by clicking OK below. The Nokia gateway was the first 5G-compatible gateway T-Mobile released for their Home Internet service. Have a phone you love? Software Version: 220745 Here's how to access the admin page on your Verizon Internet Gateway(ARC-XCI55AX). This online tool will help you identify and resolve problems with your device. The current software update addressed an issue that caused the gateway to disconnect and reconnect with the network, resulting in a new IP address being obtained which impacted various services. What's changing: Easy returns. Here's how to configure Wi-Fi security settings (e.g., Wi-Fi name, Wi-Fi password, etc.) So far so good. I just noticed a new firmware was posted today. Due to inactivity, your session will end in approximately 2 minutes. Up to 1 Gbps. Here's how to view the Wi-Fi name and password for your Verizon Internet Gateway(ARC-XCI55AX). Due to inactivity, your session will end in approximately 2 minutes. Get up to $500 when you. Modem/System recovery improvements to reduce recovery time for modem crash scenarios. Every time I run a software update through the admin portal I get the error "check for new update failed." Please sign in again to continue. My GL.iNet router which flagged the NAT issue before shows all clear. Our 5G Home Internet Tech Support team can fully assist you in going over all options with your device at 800-922-0204 to ensure that you know all the details and options.-Sean 0 Likes Reply Re: Verizon Internet Gateway NCQ1338 Bridge Mode Emsworth Member 02-13-2022 03:38 PM Verizon 5G Internet Gateway - Support Overview. Verizon 5G Internet Gateway (ASK-NCQ1338) Software Update Failure ascottallison Enthusiast 07-10-2022 08:03 PM I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago ( 222146 ). Removed My FiOS reference in webGUI Parental Control section (not applicable). Join Us in Asking Verizon to Add Support for External Antennas! One big misconception about external antennas is that external antennas primarily help you increase your data rates by increasing the signal strength, but that's not the case. Improvements to LED behavior; includes during first time activation and scenarios where the gateway is not properly provisioned / activated. Here's how to access the admin page, which helps if you forgot the admin password for your 5G Internet Gateway. Although the Verizon 5G Internet Gateway (ASK-NCQ1338) doesn't support the use of external antennas, it's SIM card can be swapped into other external antenna capable cellular routers. Waveform does not make any guarantees nor take any responsibility for damage caused to your unit when following these instructions. Sign in to the Admin Web GUI. As Verizon's 5G coverage continues to expand, its 5G Home Internet service becomes more competitive . -tons of metrics, Wi-Fi channel analysis, adjust transmit power from 1-100, port forwarding -DMZ -tons of logs -remote administration using https -DDNS Updater built in! Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide By Carrier Accessories Enterprise Solutions Hotspot Guides Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide Account Cart Here's how to view devices connected to your Verizon Internet Gateway(ARC-XCI55AX). I switched back to the original modem since I needed the IP Passthrough feature that is not available in the older firmware. Cookie Notice I know there's lots of other customers in the same position as I am. Below is a summary of some of the major changes: For more detailed information, please reference the device user guide for the latest details. This user guide can help you get the most out of your device. The details: The current software update includes: Verizon Internet Gateway (ARC-XCI55AX) Software Update. The details: Though 5G is now largely associated with smartphones, Verizon originally launched the next-generation cellular technology as a high-speed broadband solution, promising cable modem-like 300Mbps. Here's how to access LAN settings (IP address, Subnet mask, etc.) Step 5: Retrieve the Verizon Internet SIM card. Here's how to change the Wi-Fi password used to connect devices to your 5G Internet Gateway. Here's how to find the Wi-Fi password / key for your 5G Internet Gateway. Here's how to configure parental controls for your Verizon Internet Gateway(ARC-XCI55AX). Here's how to enable / disable Wi-Fi for your Verizon Internet Gateway (ARC-XCI55AX)from the admin page. NOTE: This model of Verizon 5G Gateway does NOT support the use of external antennas. Using an external MIMO antenna outside your building, pointed at the nearest tower, can help you get the fastest 4G LTE and 5G data rates possible. Improvements to IP Passthrough feature, including scenario where the gateway would get stuck in IP Passthrough / webGUI would be inaccessible. The picture below displays an example of some of the many "Spring-Contact" and "MHF-SW23" connectors present within the Verizon 5G Internet Gateway (ASK-NCQ1338). Order Online. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. 5G LTE Routers, like the Verizon Internet Gateway and Peplink MAX BR1 Pro 5G, support an LTE feature called "carrier aggregation.". Have a phone you love? Here's how to display or not display the Wi-Fi name for yourVerizon Internet Gateway (ARC-XCI55AX)to other devices. Removed invalid 5GHz SSID being broadcast after disabling the 5GHz radio. Free shipping over $99. I have had this problem since the day I received the device last summer. Here's how to connect to your Wi-Fi manually for the Verizon Internet Gateways(ARC-XCI55AX). Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. Software Version: 3.2.0.5 By using external MIMO antennas placed outside your building, you can bring the faster LTE data rates from outdoors into the 5G LTE Router with much less signal loss. Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow. and our This User Guide can help you get the most out of your 5G Internet Gateway. From our testing there isn't a way to feed cables into the Verizon 5G Internet Gateway (ASK-NCQ1338) and reassemble the unit. Here's how to allow the Wi-Fi name of your 5G Internet Gateway to be seen by other devices. Due to inactivity, your session will end in approximately 2 minutes. In this section of the guide, we'll tell you how to open up your Gateway to retrieve it's Verizon Internet SIM card and close it back up. Here's an overview of the LED indicators on your Verizon Internet Gateway(ARC-XCI55AX). Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. Here's how to view device info (e.g., Wi-Fi key, WPS, etc.) Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. Release date: 01/17/2023 By enabling it, it gives you almost all the channel options for 5Ghz to choose from. This is happening on my iPhone and Mac using Safari and Edge. Resolved an issue with Wi-Fi channel selection after disabling / enabling Wi-Fi settings, Resolved an issue where a separate SSID ending in -BH was being broadcast, Added a feature to resolve some disconnect / reconnect events in specific network conditions, Resolved an issue resulting in 3 red blinking LEDs every few minutes, Resolved issue in the webGUI where AM / PM was mixed up for noon and midnight, Modem updates for improved throughputs in specific network conditions, Added / revised messaging in webGUI for WPA / WPA2 support, Extended the initial bootup / setup sequence and blinking white LED to 5 minutes, Resolved a firewall issue that would require a device reboot to recover internet connection. Verizon is pleased to announce a software update for your device. The webGUI format will be completely redesigned. The details: There are two options: you can choose whether you want a two-year price guarantee -- at $50 a month, including. Please proceed at your own risk. Share Connect with us on Messenger Visit Community This helps increase data rates, but only up to a point. Carrier aggregation allows the 5G LTE Router to connect to multiple cellular bands simultaneously. Here's how to set up your Wi-Fi (wireless client connection) on your 5G Internet Gateway. Check the Software Updates page to see if your device's most recent software version is listed. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. My iPhone and Mac using Safari and Edge use the same wireless spectrum to send data... 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Improvement in their Verizon Home Internet service becomes more competitive system: call * 611 from your mobile verizon 5g internet gateway firmware update released! ) and Reassemble the unit my iPhone and Mac using Safari and.! Higher you go, theres also often more interference not display the Wi-Fi name, Wi-Fi key WPS! The password needed to connect to multiple Cellular bands simultaneously time for modem crash scenarios Verizon Add!
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