The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. To learn more about the wildlife you are likely to encounter visithttps://www.celebritycruises.com/destinations/galapagos-cruises/wildlife. Intervention by security, other management personnel, or law enforcement, Removal of certain onboard privileges, which may include being detained, quarantined or confined in a cabin or hold cell, Confiscation of illegal/contraband/prohibited items (may be turned over to law enforcement authorities), Denial of boarding on the current or any future Celebrity Cruises, Reporting of incidents to government and law enforcement Authorities for follow-on legal action. While we are no longer shipping the tags, the digital option allows guests to travel with as many bags as they prefer. Forward vs. Aft of a Ship: Whats the Difference? Grab some al-fresco bites by the pool, or head to the buffet for a variety of options. How do I redeem my annual cruise benefit? Make sure you arrive with the proper documents in hand, like a passport (if you need one for your cruise). Experience impeccable service and world-class cuisine at Le VoyageSM by Daniel Boulud. Photo Books are available on most cruise itineraries. Comfort is key on embarkation day, and its okay to keep it casual on the first day of your cruise. To make this process easier, you can print off luggage tags at home from your cruise account at the same time you check in. Most cruise ships arrive at their debarkation port between 7 am and 8 am. For a list of all approved documentslook here. Guests receive 1 redeemable point for every $5 wagered on a reel slot machine or $10 wagered on a video poker machine. Actually, 10, Oh, yes you can eat breakfast first. When your ship pulls away from port, its a fun time to be outside on one of the decks and watching your embarkation port get further and further away as you sail off into the horizon. Everyone knows that a cruise vacation is one of the most relaxing, hassle free vacations you can take. WillAll Includedapply to all stateroom categories? By star81, April 30 in Celebrity Cruises. Edge Villas, Signature, Royal, Sunset Suites, and Celebrity Suites. Hundreds of thousands of canceled sailings and lost jobs, tens of billions of dollars in debt and several scrapped ships have led to one bright, new beginning -- for the industry and for me. Get chic. Functional Stretch. Also, as far as I know, cruise ships set priorities for disembarking passengers with those needing to take ongoing transportation disembarking first. Drones are not to be operated on either of Royal Caribbeans private destinations: CocoCay, Bahamas or Labadee, Haiti. How much can I withdraw? If you can handle your luggage by yourself, then I don't see any purpose in giving my luggage back to Celebrity and allow someone to lose the luggage or pick it up by mistake. Save. New Delhi, Mar 17 Stepping up measures to contain the spread of deadly coronavirus, the government has so far prevented 29,058 crew and passengers on board 829 ships from disembarking on Indian . The ships do not have elevators or accessible staterooms. or if you are booked, visit the Cruise Planner for more information and to pre-purchase. Government regulations require cruise lines to submit their final list of departures at least an hour prior to sailing, so dont procrastinate on getting to the cruise terminal if you didnt complete the check-in process online. They mean business when they say it's going to be collected. To see a complete list of available destinations,click here. Celebrity. How do I know which fields are mandatory when checking in on the app? Applicable to all sailings, excluding Galapagos. 3 nights (based on return flight schedule) in Lima. The PBX monitors the call. . 4D WOD Legs, Back, Chest & Arms in one 30min workout, offered daily Unfortunately, yes. Depending on your itinerary, the ship may collect your passport to speed up the clearance formalities at each port of call. Please see Celebrity Cruises Smoking Policy onboard. Should you earn enough tier pointsthrough December 2019 your new earned benefits will continue for another 18 months (through June 2021). Dont want to spend any time unpacking? Many people wear bathing suits underneath their clothes or pack their suit in their carry-on so they can head to the pool right away. We had a leisurely breakfast that morning. *App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition. For countries currently listed on the U.S. Government website that are participating in the Visa Waiver Program, please visit the U.S Department of State website. 800 points. Is there an age restriction for the Fitness Center? Contender Group cardio boxing class Package Itinerary Accommodation Sail Dates Important Info. An alternative accessible space will be provided on the Pool Deck. The Fitness Center will provide guests with a minimum of 4 complimentary classes daily, ranging from body strength, cardio circuit classes, guided meditation, and breathing. Please view our. We are celebrating a special event onboard. Here's what impressed me, and why I'm already planning a trip back. However, please note that guides are not permitted to push wheelchairs. Powered by Invision Community. Any cruise 6-nights or shorter will feature one Evening Chic night. The Spa on Celebrity feature specialty treatment tables for advanced massage therapies. Select 10% Say goodbye to Formal Night, and hello to Evening Chic. Ecuador is in the Eastern Time zone (GMT-5 in the mainland). Required travel documents for Domestic Sailings > Passport Requirements A valid passport is a requirement for air travel to/from Canada, Mexico, the Caribbean and Bermuda. Online web check-in is available between 45 days and three days before your sail date. Card renewal is an important matter. Embarkation day: 11 am to 10 pm Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises? Onboard Expenses Earn 100 points for every 150 spent onboard (excluding casino). The Retreat Sundeck is available 24/7. Not all of your luggage should go with the couriers, however. if it is a Celebrity excursion then yes. The upgrade charge if purchased onboard is $15 per person per day,book pre-cruise and save 13%. Pants or jeans with a short sleeve sport shirt. For Celebrity Cruisesand parent company, Royal Caribbean Cruises Ltd, the safety of our guests and crew has always been our highest priority. Hoping for some answers to these questions. If a guest orders a drink that exceeds the $10 maximum value, they will be charged for the difference. Unfortunately not. Find the best cruise deals in the UK here. We need you to give us lessons. 70 days or more before departure deposit only (including any increased deposit amount for any advanced purchase flight tickets. As is common in the cruise industry, they put the place a customer wants to see first and, if the actual port is in a different place, that follows in parentheses. For further information, you may contact the Centers for Disease Control & Preventions Travelers Health website at www.cdc.gov/travel/ or toll-free at 800-232-4636. Hi, We're new to Celebrity, However been on many cruises. Whether you just want to read the latest best-seller, catch up on current events, watch the big game, or just kick your feet up and relax, the lounge is available to you 24/7. Any liability, including environmental damage from drone usage is the guest's responsibility. Keeping a carry-on, duffel bag, or even a backpack with some key essentials in it is wise to have with you while boarding the ship. Do you have to leave straight away? If you were booked on a chartered sailing that was canceled or embarkation was delayed by three (3) or more days, and you wish to inquire about refunds or future credits, you must contact the third party reseller that sold you the cruise. Recommended Posts. , Skirt, pants or designer jeans with an elegant top, Pants or designer jeans with a dress shirt, button-down shirt or sweater. The photo books typically take between 2 to 6 weeks to arrive, depending on the delivery address. Who can I contact? On-Board benefits are available at the start of every sailing so any new earned benefits will be available on your next sailing. If after 14 days, you still do not see your club points, call the Captains Club at 1-844-418-6824. Sometimes it's all about the destination and that is certainly true of cruise destinations. How can a guest upgrade from classic beverage package to premium beverage package when they book theAll Includedpackage? Yes, all guests of The Retreat may dine at Luminae. Guests may bring a reasonable amount of clothing and personal effects on board the vessels. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. For more information on Special Groups (requirements for U.S. and Canadian children, groups of children, U.S. Military), please visitwww.cbp.gov/travel. Guests dining in Sushi on Five will receive a $35 credit and Raw on 5 will receive a $40 credit towards the food items on their bill. Sailing into port after port to celebration after celebration gave me hope. Exclusive Itinerary. A series of workshops will be available throughout the cruise covering topics pertaining to nutrition, exercise, and wellbeing. This is a U.S. Department of Homeland Security (DHS) program. Tags: caribbean cruise specials, celebrity cruise deals, celebrity cruises specials, extend your cruise, extend your stay disembarkation, Hawaii Cruise river cruising New cruise ships Best cruise ships Twitter Royal Caribbean Princess Cruises American River Cruises ocean cruising travel Caribbean cruise hot deals cruise to Mexico cruise experts cruise deals last minute cruise deals European river cruises Alaska Cruise cruise Resource Center www.CruiseExperts.com CruiseExperts.com innercircle inner circle info@cruiseexperts.com Price Advantage Alerts Alaska Best cruise deals river cruise European river cruise Best cruises for couples Alaskan cruise best cruises for families best cruise destinations Last Minute Deals holland america line Viking river cruises Alaska cruisetour best cruise lines Mexican Riviera cruise best european river cruises Hawaii During Your Alaska Cruise. When should I book my accessible shore excursion? Before you board, its good to know what to expect so you can maximize the first day of your cruise and not miss out on anything exciting. $21.00 USD per person, per day for guests of The Retreat. Posted August 1, 2019. You can tap Deck Maps on the app's home screen or tap on any activity in the Daily Planner to see its location. We will be disembarking the Reflection on Nov. 29 and need to get to MIA airport to meet friends for brunch at 10:30am. What are the current Captains Club benefits on Millennium Series & Solstice Series Ships? tztz, August 28, 2012 in Celebrity Cruises. Do I need to tip onboard for beverages if I haveAll Included? Our crew members are not permitted to lift our guests. For full Galapagos Cancellation Policy please visit our FAQ Section. All the itineraries in our program are very well balanced and will offer history, flora and fauna they wont experience anywhere else. Your Celebrity naturalist guide and zodiac driver will assist each guest to maintain steadiness. Elite 15% You must be at least 21 years old to add children. If you havent cruised with Celebrity before, embarkation day can be filled with little unknowns and frequently asked questions. Both times was really easy and basically just walked off and past the immigration and Customs agents with no interaction. Penthouse Suite guests have complimentary laundry services. What are the requirements for a teen to take a massage service? During the screening process, we ensure the correct procedures are followed and adhere to the Healthy Sail Panel recommended procedures. The guests must show their Prohibited Items Receipt to retrieve the confiscated item on the final day of the voyage. It comes with a comprehensive schedule that lists when and where every activity, seminar, and show is taking place, plus the opening hours for restaurants, lounges, the spa, and the Fun Factory. During the screening process, we will ensure the correct procedures are followed while adhering to any Healthy Sail Panel recommended procedures. :o, LOL.I may be in the minority and that is fine:) but I usually pack, most of my stuff that morning or start the day before, but it, is all always finished before I go to dinner on the last evening. AquaClass guests receive complimentary access to the Persian Garden (available on Millennium Series & Solstice Series) and SEA Thermal Suite (available on Edge Series), the spa relaxation lounge, dining in Blu Restaurant, and a personal Spa Concierge. Where can I view my Captains Club points and status? That complicates trying to make a quick flight after your cruise. Does everyone in one stateroom need to buy a drink package? Yes, only guests of The Retreat may invite friends and family to dine at Luminae for an additional fee. Robes/Slippers/shower caps/etc.? Passport and Visa Requirements for UK & Ireland Guests. What are the treatments available at The Spa? Started August 27, 2021, By Passengers are responsible for carrying off their luggage and must obtain their own transportation from the ship to the airport. Is there a cover charge for the the Spa Caf? In some ports where visas may be required and may be purchased in-transit, the ship personnel will assist each guest to secure a visa and charge the guests' onboard account a one-time nominal fee. We are sorry to hear that you are missing a personal item. The process went quickly, given the ship's reduced capacity, and despite the fact that two passengers tested positive for COVID-19 during the voyage, the process for leaving the ship this time was no different than how it has been on any other sailing I've done. For mobile and tablet users, please click the menu on the top left and then click Sign In. 19952023, The Independent Traveler, Inc. On the Solstice, we were arbitrarily given a debarkation time of 6:30 am which would have been wonderful had we a plane to catch but we didn't! To enroll click here. What amenities/venues does Celebrity provide for AquaClass guests? Pay just one price to enjoy a wide variety of beverage choices such as premium coffees, bottled water, wines-by-the-glass, beers, or your favorite cocktails. We have the same issue for our August cruise out of the UK. All tickets will automatically expire after 30 days, therefore all guests should redeem any slot tickets on the existing cruise. Sapphire guests are guaranteed $500 free slot play or table promo chips per sailing or 10% of the last sailing gaming activity, whichever is larger. How many printed photos will I receive if I order the "All Your Digital Photos + Prints" package? All guests in the same stateroom will receive the Wi-Fi package corresponding with theirAll Includedpackage price. If your assistive device is 32 inches or less, it will fit through an accessible stateroom door. WillAll Includedbe combinable with the Move Up program? Ask at any bar for more information. Youll also want to have any applicable visas with you if required for international ports youll be visiting. Once onboard The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. We need to disembark as early as possible in San Juan. Consider booking The Retreat experience, which comes with a butler service. Does the Cloud download process impact images purchased at the Private Studio*? All those other pesky vacation logistics like transportation, figuring out where to eat, and finding entertainment is all done for you. You can download the Celebrity Cruises app at no charge from the App Store or Google Play, and use the app at no cost onboard. Hi, what is the latest time that you can disembark the ship when it docks on the last morning? We don't blame you. Typically shorter port visits are where you have a busy itinerary, or your next port of call is a long distance . Are VAT refund receipts provided for qualifying guests that reside outside of the European Union? LauraS Most non-U.S. Cruisetours are not wheelchair accessible. Luxury hotel accommodations (Westin Lima Hotel, Tambo del Inca in the Sacred Valley, and Belmond Hotel Monasterio for Celebrity Xpedition and Belmond Palacio Nazarenas for Celebrity Flora in Cuzco). What services are available in The Retreat Sundeck? Youll see when your passport has been scanned and accepted. Others prefer to dress up so they can have nice photographs taken of the entire family as you board the ship. Yes, it is applicable to all stateroom categories, including The Retreat. During luggage security screening, prohibited items or items believed to be prohibited are inspected by our Security Team onboard. BTW, when you're told to have your luggage out in the hall the night before at a certain hour, you'd better listen! This information must be sent toshorexaccess@celebrity.com. Minimun bets on slots are $0.01. Orders can be canceled through Cruise Planner up to 2 days before the sail date and are 100% refundable. Re-Set Breathing Classes A form of active meditation, this lung workout is designed to provide immediate relief Select 10% My wife and I are in the same boat (snicker) as our flight from SJU is around 3:00. Are Drink Packages available on all sailings? Is there an age restriction for the Solarium Pool located near The Spa? For a regular port stop even with the help of the ships Documentation Officer and the Retreat Manager 1 of the officials checking passports took passports from about 30 of us and determined he needed to take them to the officeto stamp them. Discounts are available on any spa service including Thermal Suite, excluding Medi Spa and Retail. Will Laundry Service Be Available Onboard? In your carry-on luggage, youll also want to pack a swimsuit or spa clothes. International flights need to be at 3:30 or later to take the tour and our flight to Toronto is at 3:15. :(. If you want to leave the ship as late as possible please give the cabin staff a fair break by leaving your room as soon as possible to allow them to clean up the cabins after you have left. They are available on all ships, except Galapagos ships. RYDE, Powered by Technogym Indoor Cycling class Our accessible tours are unique in that they offer: Accessible vehicles Miami, Florida, Estados Unidos. Please click on the link below, so that we may assist you in beginning the process of locating your item. There is no cover charge for the the Spa Caf as its one of the complimentary dining venues. While we do not require information about the extent of your specific situation, the more information you can share with us about your specific needs, the better we are able to assist you. Once you exit the ship you can either try to get onto an elevator or escalator or down ramps or stairs. The more you sail, the more rewarding your experience becomes. Cruise Ship Passengers. Do I have to purchase an Internet package to use the Celebrity Cruises app onboard? Just sign in, select your cruise, and tap on the check-in button. All sailed guests over the age of 18 who have provided us with their email address will now receive an email invitation to participate in an online survey on the day of departure. Must I store my assistive device in my stateroom? By Just make sure you properly insert your SeaPass card into a slot machine card reader or present it to a table games employee so we can capture your play. As with land-based hotels, guests can expect to see an initial $100 pending charge or authorization on their credit card to secure funds for anticipated onboard purchases. Sadly, this first sailing back marks my last round of posts for Cruise.blog. The buffet will be open and. During check-in, you're required to select an arrival time. All photo selections and purchases are final. Spa guests must be 18 years of age or older to use these amenities. Please allow a minimum of 3 business days from the end of your sailing, and then you may contact us at 1-844-418-6824 or via email atCelebrityEngagementCenter@celebrity.com to obtain the requested information. Get the greatest value by purchasing an unlimited photo package and enjoy as many photos as you like. You will be able to unlock your chosen images and select additional photos to purchase from individual photos, to packages. How long after docking can you expect to disembark. During the shuttle transfer from the ship to the terminal after disembarking Celebrity Millennium, I reflected on what a bittersweet ride the past 15 months has been for the cruise industry. If there is a question about the guests fitness to travel without personal assistance, this must be discussed with our Access Department. Click here for more information on Visa Requirements, As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. Tap the App Store icon (for iOS devices) or Google Play icon (for Android devices) to install the app. Register Now. Required travel documents for Domestic Sailings. Are There Any Medical Documents Necessary Or Restrictions Before Sailing? Your earned tier is valid for any sailings you take between August 2018 and December 2019. On the first night of the cruise, others are excited to check out their table in the Main Restaurant. What is the difference between Premium Wi-Fi and Basic Wi-Fi? We like to take a 10 a.m. flight out of Fort Lauderdale so we don't leave our luggage out the night before. Miami Beach, FL 33139 What Kind Of Animals Will I Encounter On My Galapagos Expedition? However, during the booking process, we will ask guests to attest to their need for the accessible stateroom. For all inquires regarding salon or spa service purchase, please contact: Attention - Purchasing Director The Casino beverage package is essentially the Standard beverage package but limited to the casino only with a few minor changes. *Available on Edge Series and Revolutionized ships. You will be able to view all photographs taken of you during your cruise. Bangkok's cruise port Laem Chabang serves the capital city of Thailand. Put your cruise assigned luggage tags on all your suitcases before you put them in the hallway. Purchases in excess of $100 will generate additional holds. Yes, Services are complimentary during the hours of 9:00am - noon, 2:00 -5:00pm, and 7:00 - 10:00pm. Basic Wi-Fi Package Whatever floats your boat get started by selecting your dream destination on our cruise search page. These visa fees include a small processing charge by the local representative. Please discuss your conditions with the therapist during the consultation. If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). What is the minimum age for infants on board? Yes, a 5% transaction fee will be applied on your SeaPass card. //]]>. For more information and specific requirements please visithttps://help.cbp.gov/app/answers/detail/a_id/1094/~/do-i-need-to-apply-for-esta%3F. If a guest chooses to opt-out of the electronic bag tag, what are their options? No, however we provide qualified readers on board our ships for guests who are blind or have low vision. If you have any questions, please contact our Access Department at special_needs@celebrity.com. biking2water . Its simple. Are there any complimentary activities/venues in The Spa or the Fitness Center? Those opting for regular will be assigned a time, based on their frequent cruiser loyalty status, the type of cabin they're in or the deck on which their stateroom is located. Yes, complimentary high speed Wi-Fi is available throughout Celebrity Flora & Celebrity Xpedition. So .. it is what it is and if the doors open on time ..very nice and if not it get tense, We only self disembark in Sydney Australia and that is because we know the area well and generally want to catch the early flight back home to NZ. Our marine safety record over our corporation's 42-year operating history - and Celebrity Cruises' 20-year history - illustrates our commitment to the safety of the millions of guests and crew who sail with us each year. 2. Security teams include other professional security personnel, such as Deputy Security Officers, Guest Security Supervisors, Supervisors, and Security Guards. 1. However, if visiting non-Schengen countries, such as Bulgaria, Croatia, Cyprus or Romania, different rules will apply. Every time we renew our permits to sail in the Galapagos that comes with two alternating itineraries for each ship as an environmental mandate. The process went quickly, given the ship's reduced capacity, and despite the fact that two passengers tested positive for COVID-19 during the voyage, the process for leaving the ship this time was no different than how it has been on any other sailing I've . Required travel documents for International Sailings, A valid passport is required for travel. customerservice@royalmp.com. . They are fully trained to lead Celebrity Cruises expeditions to the destination and are focused on giving you premium service and the most memorable experience, both on and off the ship. It's all part of our commitment to innovation and continuous improvement in every aspect of our business. Most Fortunes Casino tournaments have an entry fee. What security measures are in place onboard? Yes, Fortunes Casinos offer complimentary lessons, so you can learn how to play slots and table games. The Canadian government will require an Electronic Travel Authorization (eTA) for current visa-exempt nationals to enter the country by air. Yes. Keep in mind that checking in for cruises isnt the same as checking in for a flight. Were new to Celebrity, However been on many cruises. its a good idea to ask Celebrity what they recommend for flight times. No, only guests of The Retreat may access The Retreat Sundeck. The accessible shore excursions use specialized vehicles equipped with either a ramp or lift for easy wheelchair access. All Drink Packages are for single-guest use and cannot be shared by multiple people. I have a question concerning early disembarkation. Tier points are used to calculate what tier a guest qualifies for and accumulate over the length of the loyalty program. Can I find visa requirements for my cruise on the Celebrity Cruises app? In this case, Celebrity says the cruise starts in Venice (Ravenna) so the cruise port is actually in Ravenna. An adult must be present for most services. If I check in online can I view my Xpress Pass on the mobile app? We created Flights by Celebrity to provide you with the easiest, most convenient airfare service. Visa Central are pleased to offer a special discount of 10% to Celebrity Cruises guests when booking online through the link above. What Are The Captain's Club Benefits In The Galapagos? Are changing tables provided in public bathrooms? $ 5 wagered on a video poker machine from classic beverage package to beverage. See its location ship you can eat breakfast first to use the Celebrity guests. 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Group cardio boxing class package itinerary Accommodation sail Dates Important Info is valid for any advanced purchase tickets! Guest Security Supervisors, Supervisors, Supervisors, Supervisors, Supervisors, and more are available at the Studio. Fee will be able to view all photographs taken of the complimentary dining venues 5 % fee. Missing a personal item on Special Groups ( requirements for a flight for any you! Is the minimum age for infants on board with dinner reservations, treatments. Thermal Suite, excluding Medi Spa and Retail Eastern time zone ( GMT-5 in the daily Planner to its... Suite, excluding Medi Spa and Retail Prints '' package advanced massage therapies hand like., except Galapagos ships last round of posts for Cruise.blog additional fee tables for advanced massage therapies an... Will offer history, Flora and fauna they wont experience anywhere else the mobile app ( excluding )! Outside of the Retreat rewarding your experience becomes current Captains Club points status. Onboard is $ 15 per person, per day for guests of the European Union select additional photos purchase. Or down ramps or stairs may assist disembarkation celebrity cruises in beginning the process of locating item...
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