By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Grocery stores are generally filled with crowds of people, are overwhelming to the senses as far as sound and light, and involve a huge amount of decision making and unpredictability. WebBeing a cashier is scary, its scary for me. After the cashier feels comfortable in a real-world setting with actual customers, they can then start processing transactions by themselves. Yet, working as a cashier is most often not that stressful compared to many other jobs out there where you have to face real pressure on a continuous basis. What are the procedures for moving cash from the register to the in-store safe? I have trouble with my school work due to procrastinating. Reward: I'm going to buy myself a candy bar because I put myself out there and accomplished my goal (and because I love chocolate/candy bars). Here are techniques that will help cashiers perform successfully at the point of sale. Most people who avoid going places like the grocery store do so not necessarily because of, say, food selections, it has more to do with being in a place where escape might be difficult or embarrassing in the event of having a panic attack, Chapman said. When your training be sure to pay attention and ask questions if you dont understand. Opportunities are almost endless and you should take your time to make a wise decision regarding this important topic. If youre responsible for managing the cashiers, set them up for success by establishing a supportive and welcoming environment. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. Im not good at math. Therefore, its more important than ever to make sure youre not making cashiers lives harder than usual by doing these 13 things store cashiers wish you would stop doing. Remember that they might be just as anxious as you are. Now they have pictures of the food on the screens so it should not be that hard. And thats without a global pandemic. is it rational or irrational? They are not happy at all, yet they have to work in those fields to make enough money to pay their bills. Cashiers dont set the sales tax, so do not ask them if theres a workaround. I get a lot of repeat customers, so me & my team just make fun of the terrible customers to add levity to the situation. Again, do not be afraid to Due to all those financial issues, it will also be pretty hard for you to plan your life in general. You can be cheery and what not but someone will come up to your register and say something smart or be a dick for no good reason that'll piss you off. Now I can do what I really love to do and I want to enable as many other people as well to go this exciting path towards happiness instead of money. The cashier role is a linchpin of retail stores. Mostly for me everything just falls into a rhythm and the day flys by. I was one for a year and it was like I was an NPC from the Pokemon Center. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. All of these factors combine to make them easy triggers for anxiety. Picture it: Its rush hour at the grocery store and the checkout lines are long. If you run into problems, say it's your first day. Yet, the risk still exists and you should make sure that you are willing to take on this risk before you go for a career as a cashier. To help your new staff member master the information acquired during training and successfully perform transactions with real customers, adopt these cashier tips. Most cashiers also dont feel stressed at all. The supermarket is filled with uncertainty parking spots, crowds, decisions making it a hotbed of anxiety triggers. Its really bad form to return something that youve already gotten plenty of use from. If youre ever worried about returning an item, these are the stores with the best policies. In fact, you will often have to work on weekends as a cashier and this can be really annoying since you will often not be able to make nice weekend trips with your family or to meet up with your friends during those times. Grocery store anxiety is on a severity continuum. You just have to be there for a few seconds and then your done, the cashier is trapped there for the day. Being a cashier is a popular job that many people can say they have experience in. Some store also have cashiers to page other workers open additional registers if you line starts to grow. ( *Note: We all know social anxiety can be hard to manage. I know.. :D Ah, we all love to smile! They are there to do a job, as are you. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. Even if the first couple days are rocky, hang in there and give it a chance! WebBeing a cashier is scary, its scary for me. Do this until you are more comfortable with purchasing things from a cashier on your own. In fact, this card is so good that our experts even use it personally. Solution to Overcome Obstacles: I'll bring a friend! It might help to have your money in your hand before you go to the counter as it may calm your nerves. Just do it. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Im happy to honor your coupons, but its rude to keep other customers waiting.. It sounds like you are experiencing some social anxiety. Some store also have cashiers to page other workers open additional registers if you line starts to grow. You should also not expect to make a fortune as a cashier. Since so many people can do the job and the barriers to entry are quite low, there is a huge supply of workers who want to make money in this field. Maybe youre just venting about the cost of living these days, but please dont complain about the stores prices to the cashiers. Is it hard to think critically about something you love? I have been a cashier at many different stores. Then check in with the new cashier often during the first few weeks on the job. As you can see, financial problems related to a low wage can cause various problems and you should make sure that you are willing to deal with those things before you decide for a career as a cashier. Heres why. Without customer service training, a cashier may find themselves ill equipped to handle these situations. if you flash them a smile or say goodbye when you leave, they might do the same for you and both of you have a nicer day. Don't make it a big deal, try to calm yourself with different exercises. Here are suggestions to coach your team on customer service skills. Since you will not need any special qualifications for working as a cashier, almost everyone out there can do the job and this means that you will have plenty of competition. In fact, many cashiers get stuck in their jobs and have to work in this field forever. And here's something that always helps me. Again, do not be afraid to Ask them for feedback to see how the onboarding process can be improved. and continue scanning items. Supermarket industry expert Phil Lempert also attributes in-store stress to the overwhelming number of options. You have something you want from them. They must understand PCI compliance standards for credit card transactions. There are jerks, sure, but most people aren't jerks. When you feel ready, set yourself a target of a date to interact with a cashier, or a set of increases in the number you interact with. Instead, try one of these 50 money-saving secrets from your favorite stores. They are also responsible for returning customers the correct change. In New York, it used to be illegal to buy alcohol before noon on Sunday, recalls Sarah Shaw, who worked at a grocery store during high school. It makes us feel better studies show. Walk the cashier through the POS system. Cashiers are required to retain a ton of knowledge about the store. No special educational requirements, finishing high school will be enough. Most cashiers also sit behind their register all day long. Know that they are people too. Everyone is capable of being afraid and fear stuff but "normal" people just find a way to focus elsewhere and get over it. Working the express register. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. Due to our technological progress, many cashiers will just lose their jobs in the future since they will be replaced by machines. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. Youre not fooling anyone, says Maria Camby, a current grocery store employee. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. So Im aware of the importance and challenges of the retail checkout experience. Working the 12 items or less register is a huge pain in the ass. I also kept forgetting to greet people, but the person who was training with me was really nice about it, so it went well. Introduce a new cashier to the rest of the team, and if a badge or uniform is required, provide that as soon as possible. Also it would be great to be introduced to a cashier out of uniform. Now they have pictures of the food on the screens so it should not be that hard. If you are afraid, have someone check out with you, like a friend or parent, until you feel comfortable to do it yourself. People who think youre responsible for what the store stocks and get irate with you as if you set the price and their money goes into your pocket--that one annoys me the most, "you charged me 10 dollars and the sign said 5!" For example, a cashier might have to address an angry customer. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. You may even lose your home in the long run and may end up homeless in the streets since you will just not be able to afford to pay for rent. I dont know about you, but most of my exchanges with cashiers are not that meaningful.. What Types of Homeowners Insurance Policies Are Available? So maybe the cashier is having just as hard time as you. Working as a cashier can also be dangerous. Now they have pictures of the food on the screens so it should not be that hard. WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. Areas to touch on include the amount of flexibility afforded customers who dont follow store policies, such as time limits on returns, and the companys expectations on customer engagement, such as greeting every patron before ringing up items. A family member thinks I am lying about where I am going but I'm not, what should I do? The Struggles Of Being A Cashier 1. There was a bank right next door! This is also an example of a time where its better to break out your credit card than pay cash. However, this means that you will have to invest additional work while many other people just enjoy their leisure after finishing their workday. My name is Andreas and my mission is to educate people about the different career paths that are possible in our current state of the world. Oversized items. There are all kinds of nightmare stories out there, like people commenting on what the person is buying, or the silent judging., To help those struggling, Turner said a smile or non-food-related conversation with fellow shoppers could help. As a cashier practices what to do in each scenario, they also deepen their knowledge of the POS system. In fact, many cashiers only earn minimum wages and this will often not be enough to cover their bills while financial analysts and many other people who make much more dont have to worry about financial problems much. Take it easy and bein Continue Reading Quora User You'll grow a thicker skin towards the lamer people, and usually there's at least one coworker you can count on to talk to about problem customers, even if just for sympathy. Cashiers are so important, yet they rarely get the recognition they deserve. Consequently, they dont get any physical exercise during their workday and in case they dont go to the gym or do some other workout, chances are that they will suffer from overweight or obesity sooner or later. And, even better? How can I convince myself that my friends don't hate me? Instead, it will be enough to finish high school and you will have all the qualifications that are necessary for working as a cashier. Just because they are in a customer service role doesnt mean that the customer is entitled to belittle a cashier (or anyone for that matter). What were seeing now, for example, is retailers curating offerings. I hated when people expected me to be able to figure out their exact change in my head, says Monica Bender, who worked as a cashier in college. The job centers on receiving payment, making change, processing credit card payments and printing receipts. Thats why cashiers must be trained to look out for the warning signs of fraud and know what to do. You may even be able to get groceries for free in case the store no longer wants to sell them. Cashiers stop fraud. THIS IS FUCKING AMAZING! I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. I did the same when I started working in consulting after finishing my Masters degree in Economics. Originally Answered: How does a person with social anxiety work as a cashier? Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. What I dont dream about was the incessant need for customers to break $100 bills at a modest pizza joint. Vary the day of the week, whether youre going with or without someone, leaving your phone in the car these are all variables that manage the associated distress, he said. 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