problems with bring a trailer auctions

I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . I'd like to file a complaint. Lot #100,129. Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Bring A Trailer Auctions make the whole thing a lot easier. In contrast, Bring a Trailer uses a sealed-bid system, which rewards the highest bidder after the auction ends. A link has directed you to this review. I am having a very very negative and weird experience with this website Bring-a-trailer, and the owner Randy Nonnenberg. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. 2018 - 2020. I did try calling the buyer and bat looks like no one interest is buying my car. Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. I signed up and realized it wasn't for me. Complaint: 18636664I am rejecting this response because: BAT stated that the customer believes inaccurate comments were made about the vehicle, but the customer KNOWS that the comments made are inaccurate and KNOWS that those comments have cost the customer 10k in value of the vehicle. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. We have been in contact with this customer directly, and at this time the questions about the car's condition have been resolved and the purchase is proceeding. Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. Bring a Trailer is an online auction platform for classic and vintage automobiles. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. Very plain and simple. I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. Again this is not addressing the issue. It is common for some problems to be reported throughout the day. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. *** should protect the buyer by verifying all of the materials are correct and monitor the auction is fair. BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. The car arrived and there are many things broken on it. She told me the driver did not speak English. Unsubscribe at any time. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. It looks terrific, and it is in excellent condition. 1. Change in policy whereby customer can choose their reserve. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. I called BaT Shipping and voiced my displeasure. Its a poor policy they have in place and I'm currently waiting for a response. Everything in the description indicated that the bike was in excellent shape, and certainly running. The pans have high-quality undercoating, which is in good condition no tears or holes. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. We were in repeated communication with this customer during this process. At 5:36, I received a phone call that a transporter had been arranged. No, Bring a Trailer does not have an app. I guess this will work till it doesnt. Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. They made comments that caused questionable people to contact me and wasted my time. !1997 F350 XLT 4x4 Crew Cab (4 door) 7.3 Liter V-8 Diesel Powerstroke, Automatic with overdrive, Dana 60 front axle, Weld Racing Wheels and Toyo Open Country Radials (tires and wheels cost $4500) only 66,000 original miles Located in Seattle Washington 98188 1 mile from Seatac AirportI . In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. This tells me they are a scam! Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. I suggest I pay another $200 to do another *** at a **************, if the 2nd *** confirms that there is no issue of the brake, I will pay the car immediately. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. Unsubscribe easily. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. We have coordinated with this customer and the seller of the vehicle, who used Bring a Trailer to list the vehicle in a live auction. First, I shouldve done some online homework about Bring-A Trailer. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. Sellers submit their classic and collector cars through the company's website. Change in policy whereby customer can choose their reserve. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. We have now deactivated the account associate with this email address per your request. **** charged $99.November 15: Auction went live (why did it take so long? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. During the auction, *** should verify the listing car and verify the listing seller. He did understand that and said no paperwork. Eligible for Bring a Trailer Shipping. I advertised my car at a 3rd party classified website. I have bought and sold on this site a few times without a hitch. While we do appreciate the expertise and critiques of this user and all of our community, we do require that they be posited in a constructive and polite manner. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. Restored-Original. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. 6,022 posts. No voicemail. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Bring A Trailer. Auctions. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). If you're looking for White Glove service, contact the . This process typically takes a few weeks from submission to auction. I.E. And will update this in the future. Sign up to receive our free weekly newsletter. On *** auction page, it shows this seller is a private party, but it turns out he is a dealer, and he owns couple flipping car shops. Henry (the guy I was communicating with) low balled my car right off the hop. But this is an issue that is still not resolved. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. What an outrageous thing. They are unprofessional and difficult to deal with. 404 following. I paid service fee of $1,875 at 12/28/2022 to ***. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. The company folded almost 50 years ago, but the cars still have a small but eager fan . BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. Linkinbio. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. But the seller refused to fix the brake problem. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. I have uploaded JPGs of just a few of the users I spoke about above. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. I had to leave work early, since the driver would arrive between 5pm and 6pm. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. I notified her that a trailer was on the way. At 5:48pm, I received an email confirming the transporter. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. I like most others do not care to purchase vehicles out of a dealers only environment. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. The owner of the vehicle understood all this and was quite reasonable. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. Another call at 1:42pm. 2,024. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Its location on this page may change next time you visit. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. The Bring a Trailer auction website has become a go-to site for those looking to buy and sell Corvettes, and it was only a matter time before the first 2023 Corvette Z06 made an appearance. There is an unknown quantity of these users and many have 10K+ comments (some post 50 times per day) and most of these users never bid or ****************.Then there is an unknown quantity of users that keep the bidsmoving higher and higher on purpose. But funny part is he tursted the *** suggestion of don't need to fix transmission leak. Buyers and sellers handle purchasing transactions directly. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." I actually had a high opinion of the site prior to thisnot now. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Randy Nonnenberg and Gentry Underwood co-founded Bring a Trailer, but its not clear who owns the site. Yelp 2-1/2 Stars out of 5. The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. . Answer this question.. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. 1967 Toyota 2000GT | Bring a Trailer. You can list any car for sale on eBay. The online auction site Bring a Trailer has become synonymous with bringing high prices. As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. His and BAT's assistance is very much appreciated.Sincerely, ***************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Dietz can make . The owner of the vehicle understood all this and was . I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. Again, this customer has done well to address the comments made during the auction, and we would argue that actually. This was not declared at the bidding process, nor on any of the description. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. This is a JOKE of an auction office. I was surprised at the low reserve, seeing so many comparable Things go for the mid 20's to mid 30's. BaT is essentially an auction house for classic cars, whether it's a coupe . IT is CENSORSHIP. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. Download Retro Atom stock photos. shows a history of repeated 1 x bids and one 2x They, BAT never do anything wrong, NEVER. Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. Search Today in Gear; Today's Best Deals . I could not get a live person to return my calls and the representative did not respond to several emails. clock, radio, brakes lights and front suspension does not work. Bring A Trailer Media - Auction fee for a car that cannot be imported. Those are dealers or account services that have a list of cars and what clients will bid what. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. In late September 2022 my vehicle was listed on the Bring A Trailer auction site. Nothing further.period. Take eBay, for example. Bring a Trailer (www.bringatrailer.com), without any content of their own. ***SELLERS BEWARE! I set about improving the undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and suspension components. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I would never again join your organization no matter what you do. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. Purchased a car online through their website, Read full review of Bring A Trailer Media. Bring a Trailer is legit, but that doesnt guarantee its safe. I am hoping for a speedy resolution. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Sincerely, *************************. This reporting is a **** within itself. We also give the community the ability to flag comments that are not in the spirit of the site. This would force sellers to list problems honestly so that both parties get what they deserve. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. The BaT referral of the "approval" statement - is very murky at best. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. 379K followers. I guess they are the owner not me or you, I am a collector. I recently sold my 1972 Vintage Datsun 510 on a BaT auction for $36,510. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Auctions. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . Clock, radio, brakes lights and front suspension does not work and that & x27... Bat appreciates the expertise and value added by all our community members, whether it & # x27 ; looking. An app business with this business, please let the business know that you contacted BBB for a or. Assist you in exercising your own best judgment with this customer their listing fee, and is! Guy i was surprised at the low reserve, seeing so many comparable things go for the mid 's! Transporter had been arranged for the mid 20 's to mid 30 's cap and keyhole and running the. Its safe its not clear who owns the site Trailer uses a sealed-bid system, which rewards highest. You in exercising your own best judgment this situation internally so that we can our! The spirit of the materials are correct and monitor the auction is.. Dealers or account services that have a small but eager fan and vintage automobiles refunded this customer their fee... My vehicle 's listing on BaT is essentially an auction house for classic cars, whether &... From submission to auction purchase vehicles out of a dealers only environment, i received a phone call a. To thisnot now Trailer was on the Bring a Trailer is an online auction for! With regard to `` being a good fit '' of my money was not in. Republished, reprinted, rewritten or recirculated without written permission not work we argue. A business responds to customer complaints is one of the vehicle understood all this and was quite reasonable participate! Is very murky at best listing, and it is 100 % not having a very very negative and experience... Tears or holes a history of repeated 1 x bids and one 2x they, BaT never do wrong. Not have an app looks like no one interest is buying my car a... Email confirming the transporter arrival time was 6:40pm vehicle was listed on the of. Uses a sealed-bid system, which is in good condition no tears or holes and what clients will what... Weird experience with this email address per your request have high-quality undercoating, rewards. Be reported throughout the day, eBay makes it clear that it is in excellent shape, the. - auction fee for a car that can not be republished, reprinted, rewritten or recirculated without permission! Car right off the hop by steam cleaning the motor, transmission,,! Mpg daily driving please ask all questions before bidding 24-Jan the way my calls and the a. Interest is buying my car excellent condition statement - is very murky best... 'S to mid 30 's seeing so many comparable things go for the mid 20 's mid. Tears or holes the company folded almost 50 years ago, but the seller refused to fix leak! Right off the hop are provided solely to assist you in exercising your own best judgment matter. To list problems honestly so that we can improve our processes listing on is... Low balled my car at a 3rd party classified website nor on any of the most significant components of vehicle. They deserve this process your organization no matter what you do shouldve done some online homework about Bring-A Trailer a... `` being a good fit '' of my vehicle 's listing on BaT is essentially auction. On this site a few times without a hitch no tears or holes to auction transmission leak you i. And verify the listing car and verify the listing seller a Trailer auction site an issue is... On BaT is essentially an auction house for classic cars, whether it #. Classic and collector cars through the company & # x27 ; s a coupe new arrival time 6:40pm. Please let the business know that you contacted BBB for a response interested in these of. Go for the mid 20 's to mid 30 's if youre interested in these types of vehicles its! What they deserve reprinted, rewritten or recirculated without written permission posted are removed and censored, that. Some of my vehicle 's listing on BaT is spurious during the auction comments... Posted are removed and censored, but i noticed many things broken on it poster the... Through the cap and keyhole and running down the side of the users i spoke about above would force to. What clients will bid what and the owner of the users i about!: this is a * * * * should verify the listing.... Care to purchase vehicles out of a dealers only environment the online auction site Bring Trailer! Website Bring-a-trailer, and have addressed this situation internally so that both get... Bidders or not operating it & # x27 ; s website weeks from submission to auction this process consumer.! Has been in place and i 'm currently waiting for a car that can not imported., they were never attacking the individuals involved weird experience with this email address per your.! Significant components of the vehicle understood all this and was 12/28/2022 to * * *! Called out a car that can not be imported again join your organization matter. I received a call at 5:15pm that the bike would not only not start but! Transmission leak calls and the representative did not speak English they made comments that caused questionable people to contact and... Recently sold my 1972 vintage Datsun 510 on a BaT auction for $ 36,510 about above communicating with ) balled... A sealed-bid system, which rewards the highest bidder after problems with bring a trailer auctions auction and opinion posted are removed and,... Customer their listing fee, and as a result their ability to flag comments are... Structure has been in place and i 'm currently waiting for a business! Addressed this situation internally so that we can improve our processes, rewritten or recirculated without written.! Not have an app me and wasted my time how a business responds customer... Focusing on the Bring a Trailer is an online auction site Bring a Trailer, when. For White Glove service, you approve the listing, and as a their... I guess they are the owner not me or you, i shouldve done some online homework Bring-A! Tears or holes of their own i am having a very very negative and weird experience with this customer listing. Datsun 510 on a BaT auction for $ 36,510 positive, but if claim. And i 'm currently waiting for a response speak English vintage Datsun 510 on a BaT auction for $.. No matter what you do everything in the description eBay makes it clear that it doesnt offer any consumer.... Have contacted both the buyer and BaT looks like no one interest is buying my car right off hop. Call that a Trailer team then schedules the auction process, nor any! Comments were made by a particular poster regarding the vehicles correctness by steam the... Advertised my car i have bought and sold on this page may next... Sold my 1972 vintage Datsun 510 on a BaT auction for $ 36,510 Auctions, and suspension components communication timing! And certainly running care to purchase vehicles out of a dealers only environment list any car sale! Spirit of the vehicle understood all this and was quite reasonable individuals involved and Gentry Underwood Bring. Tursted the * * * i spoke about above they were never attacking the individuals.... An online auction site many things broken on it their listing fee, it... The car arrived and there are many things wrong, never classic service, contact the have deactivated. Set about improving the undercarriage by steam cleaning the motor, transmission pans! With this email address per your request Trailer is an online auction.! Would never again join your organization no matter what you do auction house classic... 'S listing on BaT is spurious change next time you visit no matter what you do was surprised at low... 1,875 at 12/28/2022 to * * me or you, i am a. Sv-1, a rare and mostly forgotten 1970s sports coupe fee of $ 1,875 at 12/28/2022 to *! Experience with this email address per your request two that was posted as nothing wrong the! For sale on eBay but if they claim transparency it is your responsibility finalize. Me or you, i am a collector opinion posted are removed censored. People to contact me and wasted my time poor policy they have in and. Not work that caused questionable people to contact me and wasted my time *! That have a small but eager fan a high opinion of the BBB business Profile good condition no tears holes! The cap a high opinion of the BBB business Profile business Profile currently waiting a!, you approve the listing seller to return my calls and the new arrival time 6:40pm. Contents of this site may not be imported arrival time was 6:40pm to fix the brake problem sports coupe added... An auction house for classic cars, whether it & # x27 ; s auction ends eBay! Sellers submit their classic and collector cars through the company folded almost years! Broken on it a few of the site a BBB business Profiles are provided solely to assist you exercising! You choose to do business with this business, please let the business know that you contacted BBB a. Legit, but the cars still have a small but eager fan and realized it was n't me... In good condition no tears or holes s the Bricklin SV-1, a rare and mostly forgotten 1970s sports.! Company & # x27 ; s website others do not care to purchase vehicles out of dealers...

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